Uthama A N
Bengaluru
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Backup Administrator
HCL Technologies
03.2022 - 9 2025
- Achieved 99.9% backup success rate within six months.
- Reduced system downtime by 25% through optimized backup processes.
- Worked on Cohesity VM Backup configuration.
- Installed Cohesity agents in Physical servers and configured the server for daily backups.
- Worked adhoc backup requests like retain the backup for specific time line.
- Worked on Physical servers agent upgradation.
- Worked on Cohesity Cluster upgradation.
- Worked on Quarterly test restore of SOX servers to ensure both on premise and cloud restorations are working fine.
- Assisted on restoration during critical APP Launch.
- Worked on Lost data restore.
- Worked on complete VM restoration.
Monitoring Engineer
HCL Technologies
02.2020 - 02.2022
- Global Monitoring of Informatica's complete IT Infrastructure using Nagios & Grafana Tools.
- Suppressing the alerts for planned activities and resuming the alerts post activity completion.
- Worked on user requests for Out of Office message setup
- Worked on DB client installation using Jenkins
- Worked on critical alerts and opened Bridge calls during critical outage.
- Worked on tuning the alerts by sending daily reminder emails to the users or teams for recurring storage consumption,CPU, and Memory alerts.
NOC Engineer
ASPL Infoservices Pvt Ltd
08.2017 - 02.2020
- Managed storage systems with 98% uptime across all networks.
- Critical Monitoring: Critical servers including Cloud based, Critical Applications like JIRA, BITBUCKET...!!
- Monitoring our Clients Infrastructure Remotely Using Nagios Xi Tool...! and do the first line troubleshooting, inform the respective team.
- Initiating Bridge calls during an outage and assist the leads with complete details on outage.
- Creating AWS EC2 instances and adding or removing configurations as per user request post managers approval.
- Suppress the alerts for planned changes or activities.
Desktop Support Engineer
Shriram Infomedia
07.2010 - 09.2013
- Installed all the physical servers and desktops in all the ESIC hospital, Branch offices and Dispensaries
- Installed multifunction printers in Hospital, Branch offices, and dispensaries.
- Trained the users on Hospital Information System Application usage
- Install all the applications day today checking of Antivirus application and application updating.
- Have setup IP Phones and configured.
- Printers troubleshooting
- Desktop Troubleshooting.
Education
Bachelor of Arts - Economics
Mangalore University
Mangalore, India03-2007
Skills
- Data Backup and Recovery
- Disaster Recovery Planning
- Storage Infrastructure Optimization
- IT Systems Monitoring
- Nagios
- Zabbix
- Server Virtualization
- Network Configuration
- Cloud Storage Management
Languages
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Kannada
Bilingual or Proficient (C2)
Malayalam
Intermediate (B1)
Timeline
Backup Administrator
HCL Technologies
03.2022 - 9 2025
Monitoring Engineer
HCL Technologies
02.2020 - 02.2022
NOC Engineer
ASPL Infoservices Pvt Ltd
08.2017 - 02.2020
Desktop Support Engineer
Shriram Infomedia
07.2010 - 09.2013
Bachelor of Arts - Economics
Mangalore University