Startups
Sai Sanjeev Patnaik Behara
Collateral Management / Risk Management / Change Management
Hyderabad,Telangana
Don’t fear failure. Not failure, but low aim, is the crime. In great attempts it is glorious even to fail.
Bruce Lee
Summary
- Over 17 years’ experience in Collateral operations management, process management, people Management, Change management, Business Analysis, Risk Management, Client/Escalation management and Customer service.
- Strong inter-personal skills, communication & organizational skills with proven abilities in Risk management, Change management & Operations management.
- Good understanding of working with multi-cultural teams in different locations – London, India, Chicago and Singapore.
- Achieved desired results in delivering process efficiency, reducing outstanding bills receivables from clients
Overview
4
4
Languages
3
3
years of post-secondary education
17
17
years of professional experience
Work History
Senior Manager
Agency Clearing - Societe Generale GSC
Chennai
04.2018 - 01.2020
- Responsible for the Service delivery of Exchange margins - Treasury and Collateral functions for Ex-New Edge UK and USA. 4 teams totaling 14 employees in Chennai
- Daily monitoring of custodian balances across multiple currencies, internal Treasury projections and funding requirements with Correspondent banks globally.
- Partner with onshore to formulate solutions on operational issues, build controls to reduce operational risks and plan for business continuity.
- Ensure weekly governance with LDN and Chicago in place for performance review feedback and building good relations.
- Handhold on operational issues till closure and share the knowledge with employees to avoid future problem reoccurrence.
- Manage capacity utilization and plan for future capacity needs based on new additional work undertaken, projects in pipeline and attrition in the teams.
- Quarterly reviews of - SOPs, CSLA, BCP & BIA.
- Ensure new joiner training is in place and cross training well managed to build seamless desk coverage.
- Ensure the designated Group Permanent Supervision controls are closed monthly with suitable samples evidencing performance of the control.
- Prepare the monthly CCP Broker report and submit to the Group Finance for further review.
- Conduct performance review of N-1 manager and team members on a periodic basis, device methods to improve team efficiency, address grievances, training needs and plan for resource optimization.
- Oversee ‘Change The Bank’ initiatives and manage the periodic system release from a functional side.
- Actively support the teams in production where necessary during short staff days.
- Closely work with the Business Auditors during process reviews and handhold the audit review till completion – Deloitte / ECB / Internal IGAD Audit.
Group Relationship Manager
Karvy Computershare Pvt Ltd
Hyderabad, Telangana
12.2016 - 04.2018
- Managed a portfolio of 63 Companies listed on BSE & NSE.Responsible for the Equity operations, Client relation, Investors, Regulators, People, Delivery, Internal stakeholders and monthly bills due from clients.
- Manage a team of 10 and oversee the people management, performance review, handle escalations, ensure adequate cross training in the team and create back-ups.
- Ensure process documents are in place and up to date.
- Assisted 5 SME companies with their listing on Bombay Stock Exchange and National Stock Exchange.
Manager
Citicorp Services India Pvt Ltd
Gurugram, Haryana
11.2015 - 12.2016
- Managed the OTC collateral operations for Dublin and Singapore regions.
- Team size managed was 12.
- Responsibilities included SLA delivery on Margin calls, booking, disputes, Client reporting, monthly interest processing, escalations management, process transition from Dublin to Gurugram, people management for the Dublin & Singapore collateral teams.
- Managed 3 clients in APAC and 7 in Dublin regions and the performance of the team, identify knowledge gaps, provide training, ensure adequate onshore-offshore interaction, leave management, provide updates to Onshore and Offshore senior management and handle all project migration related matters.
Team Lead
Cognizant Technology Services Pvt Ltd
Hyderabad, Telangana
11.2006 - 11.2015
- Collateral operations: Managed the Collateral margins for UBS Stamford and London including managing SLAs on daily margin calls viz., margin call issuance, processing, settlement fails, substitutions, account set ups, monthly interest, disputes handling, queries, Repo margin calls, handle escalations, provide guidance on issues, queries and other process related matters.
- UAT test cases for the Business Analyst and perform new functionality in UAT environment.
- QA testing done for Settlements and Confirmations.
- Reviewed the daily operations for adherence to UBS Bank policies, identify gaps in existing controls, suggested and driven improvements in Operational Risk across processes.
- Reduced the risk of Client Data Confidentiality breach by enhancing the 4 eye check process on email communication for OTC Confirmations and Collateral processes
- Business Analyst with UBS Wealth Management in Singapore on a Regulatory project.
- Responsibilities include business requirement gathering, system change requirements, documenting & analysing inputs from WM securities teams in Japan, Australia, Hong Kong and Singapore for the system change requests, liaise with IT on defects identified, and assist IT with roll-back roll-forward.
- Drafted UAT test cases; obtain sign off from stakeholders from UBS WM APAC and monitor the Project run book for APAC Securities Ops.
- Manage the periodic system IT change release programme.
Associate
IVY Comptech Pvt Ltd
03.2006 - 11.2006
- Provide telephonic support to online players of PartyPoker.com.
- Received Customer Appreciation from Party Poker players, for being very patient and helpful.
- Www.partypoker.com.
Senior Executive
Apollo Health Street Ltd
Hyderabad, Telangana
09.2005 - 01.2006
- Validating the health practitioners’ data on phone to update Healthcare database for US Client.
Customer Service Executive
HSBC
Hyderabad, Telangana
12.2002 - 09.2005
- HSBC Data Processing India Pvt. Ltd.Hyderabad.
- Worked with the HSBC Investment Fund Administration [HIFA] Dept.
- New business account opening process, Capacity Planning, Work allocation, Client service.
- Received Extra miler award from the UK Banker during 2005 Tax Year.
Education
B.Com (Honors) - Accounting And Finance
06.1999 - 03.2002
- Graduated with 3.84 GPA
Skills
Business Analyst
Service Delivery
DocumentationPeople managementExchange Margins
Transitions
Securities Settlements
TreasuryOperational Risk
Collateral Management
Client Service
Relationship building
Stakeholder oversight
Documentation and notes
Issue escalation
Gap Analysis
Risk and Control
Change Management
Business administration
Eye for detail
Cross-functional collaboration
Escalation management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Delivered 3 FTE efficiency in 2018 of EUR 100K.
- Transitioned 2 FTE roles from Chicago to India (Project Tango) in 2019.
- Moved 4 roles to Bengaluru to improve resiliency between Chennai-Bengaluru in 2019.
- Managed 3 semi-annual External Audits and implemented recommendations 2018-19.
- Reduced the >6 months outstanding bills receivables from INR 4 million to less than INR 400K within 6 months of taking charge as Group Relationship Manager in 2017.
- Transitioned 3 FTE roles from Singapore to India (Project Lotus) in 2016.
- Designed and implemented a robust Operational risk framework for OTC Margins processes in 2014
- Delivered 3 IT releases (15 small and big changes ) in 2015, Singapore
Interests
Timeline
Senior Manager - Agency Clearing - Societe Generale GSC
04.2018 - 01.2020
Group Relationship Manager - Karvy Computershare Pvt Ltd
12.2016 - 04.2018
Manager - Citicorp Services India Pvt Ltd
11.2015 - 12.2016
Team Lead - Cognizant Technology Services Pvt Ltd
11.2006 - 11.2015
Associate - IVY Comptech Pvt Ltd
03.2006 - 11.2006
Senior Executive - Apollo Health Street Ltd
09.2005 - 01.2006
Customer Service Executive - HSBC
12.2002 - 09.2005
Sri Sathya Sai Institute Of Higher Learning - B.Com (Honors), Accounting And Finance
06.1999 - 03.2002