Creative Senior Program Manager with exceptional background in product/Service industry. Proven success building and motivating program teams to meet project goals. Demonstrated leadership in systems implementation, program execution and process improvement engagements.
Overview
9
9
years of professional experience
2
2
Certifications
1
1
Language
Work History
Senior Program Manager
Terralogic Pvt ltd
07.2022 - Current
I have team of 10 under me and i look after programming, resource allocation activities
Contributing in managing operational and management Designing policies, overseeing customer service and implementing solutions Designed curriculum for 15+ project managers involved with various projects to boost their awareness around Agile methodologies and risk mitigation strategies
Planning and designing the programme and proactively monitoring its progress, resolving issues and initiating appropriate corrective action Created a centralized reporting dashboard that provides information on KPIs across 10+ projects, enabling leadership to make informed decisions about resource allocation
Decreased project cycle times by developing an enterprise-wide portfolio management framework that enabled cross-functional collaboration across 10+ remote geographies
Meeting with stakeholders to make communication easy and transparent regarding project issues and decisions on services
Program Manager
CodeHive IT solutions
07.2019 - 07.2022
Individual Contributor in managing operational and management Designing policies, overseeing customer service and implementing technology solutions Handling calls with sales and program manager regarding escalated issues if any, program governance and clearing back log details
I am the only point of contact with sales and operations Meeting with stakeholders to make communication easy and transparent regarding project issues and decisions on services
Updating weekly accomplishments / highlights to the manager, succeeding day schedules and status of the tasks date wise via mail to the sales team members.
Business Analyst
NetApp
Bangalore
03.2018 - 07.2019
Individual Contributor in managing two Promotions (FCU & Nextcredit) South east Asia regions
Working on Efficiency Guarantee Requests ( AFF promotion ) for EMEA, APAC Region, program governance and clearing back log details
Playing a key assisting on query’s and issues related Promotion
I am the only point of contact with distributers Publishing SF-HCI Report / Dashboard Publishing Weekly and Quarterly SF-HCI Status reports Updating weekly accomplishments / highlights to the manager, succeeding day schedules and status of the tasks date wise via mail to the sales team members
Handling Audit compliance.Creation of deal, Analysis of stackable deals.
Sales operation analyst
Accenture Services Pvt Ltd
Bangalore
01.2016 - 03.2018
Part of financial claims team
Individual Contributor in managing HP’s Distributors (SYNNEX, blue chip and INGRAM)
Incentive Financial Accounts for AU and NZ regions
Solely responsible for partner incentive program, played a key role by assisting in some of the strategic programs
King care of all in and out of distributors account details related to payments for the sales made to them from HP.Maintaining dispute log to make sure all the queries are addressed systematically
Verifying pricing information based on the current market for each business unit and assigning incentive for sales made
Preparation of dashboard, KPI and Metrics Reports which is used for analytics to promote future business forecasting with respective distributors of HP
Gray Market Analysis to ensure HP brand is secured and wrong payout was avoided to the tune of $1.5 Million.
Sales process analyst
Hewlett Packard
Bangalore
12.2014 - 12.2015
Work, Special snap shots of performance at work place: Processing claims and Discounting on the Products sold to customers / partners
Hand on experience on varies Tools like MSD (Microsoft Dynamics) SAP (Systems applications and products) it helps us identifying the product sold to customers /partners and Generation of credit note
Part of Deal creation team, with the help of Eclipse tool to check the Pricing of products and Incentive program
Released Invoices on weekly basis which were also updated in partner portal for India Financial claims to make sure partner get the incentive on time
Created Customized and interactive reports using multiple data sources
Handling Duplicate check (DOLLER SAVING) which is one of the critical Activity
Publishing Serial number Report and sending to our vendor manager on monthly basis.