SAISHYAM D H
Bangalore
Summary
Business Consultant/ Business Analyst with 7+ years' experience with MBA from IIT Kharagpur, skilled in Leadership, Problem solving, Project management and People management. Have a strong hold in managing dynamic and cross functional roles in requirement gathering, strategy building and digital features development. Major areas are ERP implementation, Digital transformation, Digital marketing, Digital strategy, Sourcing strategy, Marketing Strategy, Customer Support.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Senior Consultant (Deputy Manager)
Deloitte India Pvt. Ltd
11.2020 - Current
- Global Consumer Goods - Project Manager for a Generative AI adopted application helping R&D team to innovate at ease & marketing team to understand market
- (Chat GPT 3.5 turbo, 4 etc, text embeddings- 002)
- Cost optimization of the model
- Project lead for a European Automotive company to develop E-commerce order to dispatch model to increase distribution rate by 10%
- Revamped procurement, accounts payable process and procurement of large tenders
- Introduced digital initiatives using identified gaps
- Integral part of business development team to prepare RFP, RFQ and negotiation with clients to finalize new deals
- Implementation of strategic outsourcing project for a leading logistics client with a goal of cost reduction
- Online RFX's and Auctions tools evaluation and implementation
- Built cloud cost optimization strategy and implemented
- Functional consultant for an 'E-Pharmacy' application development with goal to improve sales
- Analyzed existing systems to identify customer touch points for OP and IP
- Prepared As-Is and To-Be process flows, final VD designs with all features and cloud strategy
- Improved Employee satisfaction by 13% by identifying KPI's, setting up dashboards, drawing actionable insights from data
- Led a vender assessment program for PPM Tool
- Conducted detailed research, review, evaluation and POC considering various capabilities
- Designed loyalty program - Points 'Earn to burn cycle', Incentive schema, badges, business rules, campaigns for citizen to enhance engagement for Middle East city by studying >20 international citizen behavior
- Developed ROI model and implementation roadmap
- Led Order Management Module (Order to cash cycle) from 'As-Is' & 'To Be' phase to 'Go-live' phase
- Included requirement gathering, Strategy design, customer journey mapping, UATs
- Improved customer engagement by 8% through the implementation of Loyalty programs using Octalysis gamification technique.
Product & Consulting
BondEValue
10.2019 - 01.2020
- Analyzed the existing process flow to identify process bottlenecks and leakages while leading a team of 6 members
- Recommending solutions on identification and extraction of credible news sources
- Developed an AWS based Natural Language Processing (NLP) classification model, reducing costs by 20%
- Formulated a solution framework for redesigning News Classification Product thus enhancing the process performance.
Senior Engineer
Kirloskar Ferrous Industries Ltd
09.2013 - 04.2017
- Managed account operations for key international and domestic OEM customers for sale of industrial products worth > Rs
- 50 Cr
- Led 18 membered sales and marketing team which handled 50 clients from the entire South India B2B Market in Iron and steel sector
- Built communications and marketing strategies, organized product campaigns 'Foundry Meet' and 'Dealer Meet' for '3' consecutive years to improve networking and relation building
- Increased customer base by adding 19 new customers with low cost leadership strategy, branding activities and Up-selling
- Achieved highest revenue of 109Cr in a month by load optimization and Upselling strategies
- Formulated Annual Operating Plan reviewed periodically performing gap analysis
- Brought in RFID Internet of things (IOTs) system helping Cost optimization to achieve savings of Rs.1.63 Cr
- Enhanced customer satisfaction index from 87% to 93% using 8D problem solving and Corrective Action & Preventive Action (CAPA).
Education
M.B.A. -
Vinod Gupta School of Management (VGSoM), IIT Kharagpur
01.2020
B.Tech -
B.V.B.C.E.T, Hubli
01.2013
Class XII -
JSS PU College, Dharwad, Karnataka
01.2009
Class X -
Karnataka High School, Dharwad, Karnataka
01.2007
Skills
- Generative AI
- NLP
- Open AI
- Chat GPT
- Automotive
- E-commerce
- Sales distribution
- Business Transformation
- Agile
- Scrum
- Data driven decision making
- Procurement
- Project Planning
- Project Roadmap
- Vender Assessment
- B2B B2C Strategy
- Stakeholder Management
- Process mapping
- Process improvement
- Customer journey
- Process Journey
- Market Research
- Workshops and interviews
- Order Management
- Loyalty Programs
- Customer experience (CX)
- Employee Experience
- Healthcare and technology
- FMCG
- Manufacturing
- Automobile
- Oil & Gas
- Ed Tech
Websites
Certification
- Lean Six Sigma certification - Green Belt
- Certified Product Owner (CSPO)
Timeline
Senior Consultant (Deputy Manager)
Deloitte India Pvt. Ltd
11.2020 - Current
Product & Consulting
BondEValue
10.2019 - 01.2020
Senior Engineer
Kirloskar Ferrous Industries Ltd
09.2013 - 04.2017
M.B.A. -
Vinod Gupta School of Management (VGSoM), IIT Kharagpur
B.Tech -
B.V.B.C.E.T, Hubli
Class XII -
JSS PU College, Dharwad, Karnataka
Class X -
Karnataka High School, Dharwad, Karnataka
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