SAI SREE ARIGELA
VIJAYAWADA
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
16
16
years of professional experience
1
1
Certification
Work History
CRM Manager
Reliance Retail Limited
01.2020 - Current
- Meet with customers to discuss service needs and offer available solutions.
- Resolved customer complaints in professional and timely manner.
- Monitored service staff performance and provided feedback for improvement.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Supervisor
M/s Intercraft Trading Pvt Ltd.
03.2011 - 11.2018
- Recruiting Sales people and make them understand about the product by giving necessary training
- Placing the well trained Sales people at necessary counters
- Taking the inventory from all counters with the help of the core team
- Sending all reports to Superiors
- Visiting all Counters to take necessary actions to improve sales.
Beauty Advisor
M&M Showroom
09.2009 - 02.2011
- Met sales goals, supporting organizational health through consistent and reliable service.
- Maintained counter and display areas for cleanliness and organization.
- Followed up with customers to increase satisfaction with purchases and services.
- Prioritized helping customers over completing other routine tasks in store.
Education
Bachelor of Arts -
BCOM - ADITHYA DEGREE COLLEGE
Vijayawada, India03.2009
MEC -
Intermediate - Atkinson Higher Secondary School
Vijayawada, India01.2003
SSC - Gowtham Public School
Vijayawada, India01.2001
Skills
- Enthusiastic to learn new things
- Maintaining Good Relation with Customers
- Hard Working
- Good Communication Skills & Motivational Skills
- Presentation Skills with Friendly & pleasing Attitude
- Diploma In Computer Application (DCA)
Certification
BEST SUPPORT MANAGER
Languages
English, Hindi and Telugu
Timeline
CRM Manager
Reliance Retail Limited
01.2020 - Current
Supervisor
M/s Intercraft Trading Pvt Ltd.
03.2011 - 11.2018
Beauty Advisor
M&M Showroom
09.2009 - 02.2011
Bachelor of Arts -
BCOM - ADITHYA DEGREE COLLEGE
MEC -
Intermediate - Atkinson Higher Secondary School
SSC - Gowtham Public School
Hobbies and Interests
- Interact with people
- Travelling
- Reading Books
Disclaimer
I hereby solemnly declare that all the above-furnished details are true to the best of my knowledge and belief.
Personal Information
- Age: 39
- Husband's Name: A. Swamy Naidu
- Date of Birth: 08/24/1986
- Gender: Female
- Nationality: Indian
- Marital Status: Married
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