Sai Swetha Yerra
Software Engineer 2
Bengaluru,KA
Summary
Detail-oriented IT Professional with 8+ years in Mainframes Technology, specializing in Manual Testing and Production Support. Expertise in test execution, defect tracking, and root cause analysis, ensuring application quality and efficient issue resolution. Proficient in JCL, COBOL, SQL, and CICS, with strong analytical and problem-solving skills.
Overview
3
3
Languages
9
9
years of professional experience
Work History
Quality Assurance Tech
HCLSoftware
05.2022 - 06.2026
- Worked as a Manual Tester to test IBM Fault Analyzer.
- Ensuring IBM Fault Analyzer is as expected by preparing regression test suite run and executing the run for the latest versions in multiple test environments.
- Reviewed and analyzed system requirements and specifications to ensure alignment with quality expectations.
- Documented and communicated test results, facilitating informed decision-making across project stakeholders.
- Conducted comprehensive software testing to identify and resolve defects, enhancing product quality.
- Collaborated with cross-functional teams to implement QA best practices, reducing error rates.
Product Support Engineer
Tata Consultancy Services
11.2017 - 05.2022
- Conducted regular health checks of banking environments at Lloyds Banking Group to ensure system reliability.
- Monitored and documented incidents for job failures with abends.
- Responding to customer queries within SLA and all project defined queries and fix the issues with SQL queries.
- Apply root cause analysis tools to identify root cause and propose effective preventive actions
- Automated job failure processes using Endevor Tool
Education
Bachelors - mechanical engineering
Gokaraju Rangaraju Institute of engineering and technology
05-2017
Skills
JCL, COBOL, SQL-DB2
Accomplishments
- Most valuable performer award - Awarded twice with most valuable performer for improving productivity by reducing time consumption
- Automation of regular tasks - Automated regular tasks by COBOL code using SQL
STRENGTHS
- Good team player - Being a good team player and work with compassion
- Learning with ease - Enthusiastic to learn new skills and be part of organizational growth
Timeline
Quality Assurance Tech
HCLSoftware
05.2022 - 06.2026
Product Support Engineer
Tata Consultancy Services
11.2017 - 05.2022
Bachelors - mechanical engineering
Gokaraju Rangaraju Institute of engineering and technology