SAI VENKATA RAMANA VANAPARTHI
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
4
4
years of professional experience
Work History
Customer Support Advisor
Concentrix Daksh Pvt Ltd.
01.2021 - 11.2021
- Approved, reviewed and edited content flowing to Youtube using client tools, approving as per policies.
- Reviewed content and resolved issues within agreed upon turn around times and standards of quality.
- Remained neutral and reviewed work as defined by policies and kept personal bias and opinions aside.
Digital Marketing Executive
Freelancing
12.2019 - 05.2020
- Created solution-based execution plans to achieve business goals based on Google Analytics and internal reporting data.
Direct Selling
03.2017 - 09.2019
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-to-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
Education
Master of Science - Computer Science
Aurora Degree And PG College
Hyderabad07.2021
Bachelor of Science - Electronics
AV College of Arts, Science And Commerce
Hyderabad06.2019
Skills
- Basics in Programming languages
- C/C/Java/Python
- MS Office
- Good communication
- Public speaking
- People understanding
- Self-Motivated
- Decision Making
- Responsible
- Leadership
- Team building
- Good listening skills
Languages
English
Upper intermediate (B2)
Hindi
Elementary (A2)
Telugu
Bilingual or Proficient (C2)
Timeline
Customer Support Advisor
Concentrix Daksh Pvt Ltd.
01.2021 - 11.2021
Digital Marketing Executive
Freelancing
12.2019 - 05.2020
Direct Selling
03.2017 - 09.2019
Master of Science - Computer Science
Aurora Degree And PG College
Bachelor of Science - Electronics
AV College of Arts, Science And Commerce
Project
The Factors that affecting the online bidding implementations: Based on grounded theory.
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