Sajal Gupta
Lucknow
Summary
Strategic business development leader with forward-thinking and creative approaches to developing revenue channels, capitalizing on market conditions and enhancing sales funnels. Consultative sales expert with proven expertise in sales and after-sales support.
Overview
5
5
years of professional experience
Work History
Business Development Executive
Kreditstack Financial Services Private Limited (Biz2credit)
Noida
01.2021 - 02.2024
- Developed and implemented strategies to increase customer base and revenue growth.
- Negotiated contracts with clients for new business development initiatives.
- Analyzed competitor activities in order to understand industry trends and dynamics.
- Maintained a database of contacts from prospective clients for future follow-ups.
- Optimized profitability by developing pipeline of prospects using multiple research, referral and sales strategies.
Customer Service Executive
Ienergizer IT Services Private Limited
Noida
08.2019 - 12.2020
- Provided prompt and courteous service to customers via phone, email, and chat.
- Resolved customer complaints in a timely manner while maintaining professional attitude.
- Maintained accurate records of customer interactions, transactions and comments in the database system.
- Collaborated with other departments to ensure customer satisfaction.
- Performed follow-up calls to customers regarding their inquiries or orders.
Education
Intermediate - Physics, Chemistry, And Mathematics
Cosmo Politan Higher Secondary School
Lucknow04-2014
High School Diploma -
Cosmo Politan Higher Secondary School
Lucknow04-2012
Skills
- Customer Relationship Management
- Business Development
- Quality Control
- Customer Acquisition
- Sales Pipeline Management
- Revenue Generation
Accomplishments
- Twice recognized as a Performer of the Month at Kreditstack Financial Services Private Limited.
Languages
Hindi
First Language
English
Proficient (C2)
C2
Personal Details
Address: ED-608, Sector-Q, Aliganj, Lucknow, U.P., 2206024
Date of Birth: 08/09/1998
Gender: Male
Father's Name: Lt. Chandra Prakash Gupta
Nationality: Indian
Timeline
Business Development Executive
Kreditstack Financial Services Private Limited (Biz2credit)
01.2021 - 02.2024
Customer Service Executive
Ienergizer IT Services Private Limited
08.2019 - 12.2020
Intermediate - Physics, Chemistry, And Mathematics
Cosmo Politan Higher Secondary School
High School Diploma -
Cosmo Politan Higher Secondary School
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