Sajitha C
Eranakulam
Summary
Dynamic and results-driven Presales Team Manager with 9 years of experience in various industries like SaaS, Software, Advertising, Ecommerce etc. with proven track record in leading presales teams, engaging with clients, delivering impactful product demonstrations, and driving sales growth. Adopt at managing escalations, providing training, and building strong client relationships.
Overview
12
12
years of professional experience
Work History
MANAGER GROWTH ENABLER TEAM
JuzGoDigital Pvt Ltd
Coimbatore
05.2022 - Current
- Team Leadership and Management
- Client Engagement and Relationship Building
- Product Demonstrations and Presentations
- Solution Design and Proposal Development
- Technical Expertise and knowledge Sharing
- Sales Support and Strategy and Market and Competitive Analysis
- Customer Feedback and Product Improvement
- Performance Metrics and Reporting
- Cross-functional Collaboration
MANAGER- TELE MARKETING & OPERATIONS
PINKERALA.COM
ERANAKULAM
03.2017 - 01.2018
- Coaching, inspiring and motivating a sales team
- Recruiting Team Members
- Ensuring the team meets the sales targets
- Sales training, development, and performance management
- Disciplined use of CRM system, communication and customer management
- Handling customer complaints and enquiries
- Monitoring random calls for quality assurance
- Analyzing how our brand is positioned in the market
- Coordinates day-to-day execution of the sales process
- Handling Sales, Operations, Backend, Content & Development team members for different work requirements.
- Identifying and implementing changes to the sales process
- Coordinating with content writers and Releasing business news
- Analyzing the brand and current strategy and highlighting areas of weaknesses or conflicting messages
MANAGER-BRANDING & BUSINESS COORDINATION
Periyar Group of Companies
Ernakulam
12.2014 - 12.2015
- Establishes sales objectives by forecasting and developing annual sales quotas for regions and territories; projecting expected sales volume and profit for existing and new products.
- Maintains sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors.
- Coordinating the sales team by managing schedules, filing important documents and communicating relevant information
- Responding to complaints from customers and give after-sales support when requested.
- Monitor the team's progress, identify shortcomings and propose improvements
- Assist in the preparation and organizing of promotional material or events and implementing & executing the media plan as per strategy.
- Designing and development of communication material and finalizing on the right media agency for ATL and BTL activities.
- Collecting competitors' product prices for taking pricing decisions. and Assist team managers to intensify sales via training on sales methods.
- Offer inspiration and training of internal sales personnel on how to attain business sales objective.
- Appraise performance of staff; give suggestions, reward or award punishment and offer proposals on dismissal of personnel where applicable.
- Recommend hiring additional staff and make required resources available to accomplishing target objectives and goals.
- Generate action plans to enhance performance and productive
TEAM LEADER- OUTBOUND
Justdial Limted
Coimbatore
01.2012 - 05.2013
- Enhances organization reputation by accepting ownership for accomplishing new opportunities to add value to job accomplishments.
- Locates or proposes potential business deals by contacting potential partners; discovering and exploring opportunities.
- Closing Skills, Motivation for Sales, Prospecting Skills, Sales Planning, Selling to Customer Needs, Market Knowledge, Presentation Skills and meeting Sales Goals.
- Handle 15+ A class team of telemarketing executives
- Recruitment and Training
- Accurately forecasts annual, quarterly and monthly revenue streams
- Assists sales personnel in establishing personal contact and rapport with top end decision-makers
- Holds regular meetings with sales staffs
Admission Counselor
Poras Technologies
07.2011 - 01.2012
Process Executive
Maxwin Merchandising Systems
04.2009 - 06.2011
Education
B.COM - COOPERATIVE BANKING
CALICUT UNIVERSITY
03.2009
Skills
- Effective motivator
- Great client relationship management
- Specialises in strength and agility
- Able to customise training for individuals
- Team Handling of Both Sale and Presales
- Appointment scheduling
- Sales support
- CRM management
- Market analysis
- Customer engagement
- Performance reporting
- Team leadership
- Client relationship building
Timeline
MANAGER GROWTH ENABLER TEAM
JuzGoDigital Pvt Ltd
05.2022 - Current
MANAGER- TELE MARKETING & OPERATIONS
PINKERALA.COM
03.2017 - 01.2018
MANAGER-BRANDING & BUSINESS COORDINATION
Periyar Group of Companies
12.2014 - 12.2015
TEAM LEADER- OUTBOUND
Justdial Limted
01.2012 - 05.2013
Admission Counselor
Poras Technologies
07.2011 - 01.2012
Process Executive
Maxwin Merchandising Systems
04.2009 - 06.2011
B.COM - COOPERATIVE BANKING
CALICUT UNIVERSITY