Seerat Zehra
Delhi
Summary
Senior Associate with over 6 years of expertise in market research, recruitment, and lead/database management. Proven track record in inside sales and adept at utilizing CRM tools to enhance operational efficiency. Strong communication skills and a detail-oriented approach contribute to successful client interactions and project outcomes. Committed to leveraging extensive experience to drive business growth and optimize processes
Overview
11
11
years of professional experience
Work History
Senior Associate - Account Development
The Smart Cube (a WNS Company)
Noida
01.2024 - Current
- Conducting research to identify new market opportunities.
- Provides direction and guidance to junior associates on complex tasks.
- Lead the meetings with clients to discuss project objectives, timelines, and deliverables.
- Proficiency in utilizing CRM tools such as Salesforce, HubSpot, and Zoominfo to effectively manage customer relationships, track sales activities, and gather valuable insights for strategic decision-making.
- Research accounts and identify decision makers within targeted leads to begin prospecting.
- Research accounts and identify decision makers within targeted leads to begin prospecting.
- Route qualified opportunities to the appropriate sales personnel for further development and closure.
- Maintain and expand the database of prospects within the assigned territory on a continuous basis.
Senior Research Associate
Insight Alpha
Delhi
08.2013 - 01.2023
- Responsible for executing strategic projects across 80+ countries to provide actionable market insights
to 200+ Clients including Global Management Consulting Firms, Fortune 500 Companies and PE Firms. - Conducted primary research by connecting clients with prominent industry leaders to provide firsthand market information to clients, resulting in a 50% reduction in clients' costs.
- Assisted FMCG clients across the South Asian geography with product concept testing to understand market penetration and consumer insights, resulting in a 30% increase in user engagements.
- Provided Insights-Reports to the Clients using primary market insights and secondary data sources.
Recruitment Associate
Habsons Jobsup Limited
Delhi
02.2017 - 01.2018
- Recruiting professionals from the healthcare and higher education domains across India for the Middle East regions by sourcing, screening resumes, and communicating with them.
- Generating leads, initiating cold calling to prospective experts, following up, and scheduling interviews with professionals from the healthcare and educational domain for clients.
- Developed and maintained a network of potential candidates to fill open positions.
- Collaborated with Human Resources team to ensure compliance with employment regulations.
- Managed onboarding process from offer acceptance to successful completion of onboarding program.
Education
MBA -
Jamia Millia Islamia
Delhi10-2016
BBA -
University of Kashmir
Srinagar, J&k02-2014
Skills
- Proficient in ZoomInfo, Sales Navigator, Hubspot and Salesforce
- Sales Pipeline Management
- Cold-calling
- CRM proficiency
- Time management abilities
- Opportunity Identification
- Client Relationship Management
- Upselling strategies
Accomplishments
- Scrooge Award of the Month My 2021 for achieving significant reduction in the client's cost.
- Received Kudos award January 2024 for getting highest number of qualified meetings and openness in taking up challenges
Timeline
Senior Associate - Account Development
The Smart Cube (a WNS Company)
01.2024 - Current
Recruitment Associate
Habsons Jobsup Limited
02.2017 - 01.2018
Senior Research Associate
Insight Alpha
08.2013 - 01.2023
MBA -
Jamia Millia Islamia
BBA -
University of Kashmir
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