Summary
Overview
Work History
Education
Skills
Certification
Languages
Current Address
Personal Information
Disclaimer
Timeline
Generic

Saklain Masoodi

Bangalore

Summary

A Tech Lead with total 8+ years of experience including 7 years of experience as a ServiceNow developer.

Strong proficiency in ServiceNow Architecture and Scripting, with a proven track record of successful implementation and deployment.

Strong debugging and problem-solving skills with excellent understanding of the system development methodologies, techniques and tools.

Skilled in efficient client interaction to understand their business requirements and deliver the same with value adds.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Manager (Tech Lead)

Deloitte
02.2021 - Current
  • Strong proficiency in ServiceNow Architecture and Scripting, with a proven track record of successful implementation and deployment.
  • Strong debugging and problem-solving skills with excellent understanding of the system development methodologies, techniques and tools.
  • Skilled in efficient client interaction to understand their business requirements and deliver the same with value adds.
  • Provided technical leadership to team members during system design.
  • Performed quality code review and removed technical debt and security vulnerabilities.
  • Developed and Configured HR Agent Workspace for fulfillers.
  • Created Case Flow logic from start to End.
  • Creating of Dashboards for External Vendors.
  • Worked on ACL for Visibility of HR Task, Profiles and Cases.
  • Configuring Activity, Activity Sets, HR Services, HR Criteria, Task Templates and Widgets.
  • Creation of E-Sign Documents and Document templates and Document Template Script.
  • Worked with Script include, Business Rule, Flow Designer, UI Action, UI Policy, Client Script, Views, View Rule, Glide Ajax, Notification etc.
  • Worked on agile methodology was responsible of finishing development testing and deployment of code related to story.
  • Collaborated with clients to develop customized architectural solutions, meeting their unique needs and preferences.
  • Attended team meetings to resolve technical and project issues and review project schedules.

Senior ServiceNow Developer HR Specialist

Lowe’s
07.2019 - 02.2021
  • Responsibility includes looking into Case Management, HR Portal, Knowledge Management.
  • Worked on portal, Schedule Jobs, email inbound action, Dashboards, custom widgets, Record producers, client scripting, business rules workflows, Ui actions, notifications etc
  • Worked on agile methodology was responsible of finishing development testing and deployment of code related to story.

ServiceNow developer

Mindtree
04.2017 - 07.2019
  • Responsibility includes looking into Case Management, HR Portal, Knowledge Management.
  • Worked on portal, Schedule Jobs, email inbound action, Dashboards, custom widgets, Record producers, client scripting, business rules workflows, Ui actions, notifications etc
  • Worked on agile methodology was responsible of finishing development testing and deployment of code related to story.:
  • Responsibility included for creating of end-to-end solution from onboarding to off boarding of an employee in an organization spread across 40 countries.
  • Worked on creating of Life Cycle event Case, HR Services, Task Templates, activity, activity set, order guide.
  • Creation of Business Rules, Script Include, email script, translations, scheduled jobs to implement HRSD
  • Worked on creation of different kinds of notifications relevant for new hire and hiring leader.
  • Worked on Creation of Knowledge base, translations, surveys etc.
  • Roles and responsibility include creation of Record producers that will create different hr cases, creation and modification of the script include, client script, workflows, email notification, business rules, portal enhancements, Survey creation etc.
  • Created knowledge base and Translations of text on portal in different languages.
  • Worked on creation catalog items and record producers under different categories.
  • Involves creation and modification of Client script, script includes and UI policies.

Frontend Developer

Alif Technologies
11.2015 - 11.2016
  • Utilized HTML, CSS, and JavaScript to create visually appealing and responsive web pages that met client requirements.
  • Coded using HTML, CSS and JavaScript to develop features for both mobile and desktop platforms.
  • Produced websites compatible with multiple browsers.
  • Worked closely with UX/UI designers to translate their designs into functional web applications.

Education

MCA -

Islamic University of Science & Technology Kashmir
01.2013

BCA -

Kashmir University Srinagar Kashmir
01.2010

Skills

  • HRSD
  • Record producers
  • Scripting
  • Catalog Management
  • Architecture and Design
  • Notifications
  • Agent Workspaces
  • Flow Designer
  • Requirement Gathering
  • Script Includes
  • HR Templates
  • UI Builder

Certification

  • ServiceNow Certified System Administrator
  • Certified Implementation Specialist – Human Resources

Languages

English, Kashmiri, Urdu Hindi

Current Address

Aakere Bannerghatta Road, Bengaluru

Personal Information

  • Father's Name: AB Rashid Peerzada Kirmani Masoodi
  • Date of Birth: 11/04/89
  • Nationality: Indian

Disclaimer

I hereby declare that all above-mentioned details are true, correct and complete to the best of my knowledge.

Timeline

Manager (Tech Lead)

Deloitte
02.2021 - Current

Senior ServiceNow Developer HR Specialist

Lowe’s
07.2019 - 02.2021

ServiceNow developer

Mindtree
04.2017 - 07.2019

Frontend Developer

Alif Technologies
11.2015 - 11.2016

MCA -

Islamic University of Science & Technology Kashmir

BCA -

Kashmir University Srinagar Kashmir

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Saklain Masoodi