SAKSHI DURGAVALI
SALES EXECUTIVE
Mumbai,MH
Summary
Sales Executive driving outbound prospecting, customer follow-up, and CRM-based pipeline management. Managed sales data, Queries and customer issue resolution to support quota attainment and cleaner reporting. Connects customer needs to product recommendations while keeping records accurate and timely across sales activity.
Overview
4
4
Languages
2
2
Certifications
3
3
years of professional experience
Work History
Customer Success Executive
TRUNATIV
11.2025 - Current
- Make outbound calls to potential and existing customers to promote products/services and generate sales.
- Identify customer needs and provide appropriate solutions and recommendations.
- Handle customer inquiries and resolve issues or concerns in a professional manner.
- Follow up on leads and conduct research to identify potential prospects.
- Maintain accurate and up-to-date records of customer interactions and sales activities in the CRM system.
- Achieve daily, weekly, and monthly sales targets and quotas.
- Revert to and manage customer queries received via social media DMs and emails in a timely and professional manner.
Sales Executive
Encryptic Security
09.2023 - 12.2024
- Managed and analyzed sales data, focusing on sorting, cleaning, and categorizing data to ensure its accuracy and reliability.
- Handled client outreach via outbound calls, phone inquiries, and one-on-one in-person customer visits.
- Collaborated with the sales team to streamline the sales process.
- Assisted in reporting and maintaining sales data using Excel and CRM tools.
Education
Masters in Business Data Analysis -
IT Vedant Institute
2023
Bachelor of Commerce -
M.L. Dahanukar College of Commerce
2022
Higher Secondary Certificate (HSC) -
M.L. Dahanukar College of Commerce
2018
Secondary School Certificate (SSC) -
Parle Tilak Vidyalaya
2016
Skills
Sales data management
CRM data entry
Customer follow-up
Lead qualification
Sales process coordination
Excel reporting
Data cleaning
Data categorization
Sales performance tracking
Trend analysis
Certification
PowerBI
Timeline
Customer Success Executive
TRUNATIV
11.2025 - Current
Sales Executive
Encryptic Security
09.2023 - 12.2024
Masters in Business Data Analysis -
IT Vedant Institute
Bachelor of Commerce -
M.L. Dahanukar College of Commerce
Higher Secondary Certificate (HSC) -
M.L. Dahanukar College of Commerce
Secondary School Certificate (SSC) -
Parle Tilak Vidyalaya