Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tanishka Patel

Mumbai

Summary

Dynamic and results-driven sales professional with three years of experience in outbound sales and customer relationship management. Proven track record of driving revenue growth through strategic lead generation, effective communication, and client re-engagement. Adept at using social media and digital platforms for sales outreach. Demonstrates strong problem-solving skills, adaptability, and a customer-first approach.

Overview

1
1
year of professional experience

Work History

Customer Success Executive

Wefast India Pvt Ltd
Mumbai
09.2024 - Current
  • Re-engaged dormant clients (inactive for 2–3 months) to identify pain points, and deliver tailored solutions.
  • Strengthened customer relationships through personalized follow-ups and consistent communication.
  • Successfully revived key accounts, contributing to increased client retention and satisfaction.
  • Collaborated with internal teams to ensure smooth onboarding and service delivery.

Regional Sales Executive:

  • Managed outbound sales across India, sourcing and working on leads from Instagram, LinkedIn, and Google.
  • Conducted needs analysis and positioned solutions to meet diverse customer requirements.
  • Played a key role in expanding the company’s national customer base.
  • Maintained detailed records of leads, conversion rates, and client interactions.

Tele Sales Executive:

  • Handled outbound sales calls targeting clients in Delhi, Surat, and Mumbai.
  • Introduced products/services, and addressed customer inquiries with clarity and confidence.
  • Met and exceeded monthly sales targets consistently.
  • Built a strong rapport with clients, leading to repeat business and referrals.

Education

Bachelor of Arts in Multimedia And Mass Communication -

Malini Kishor Sanghvi
Mumbai
07-2022

HSC -

Malini Kishor Sanghvi
Mumbai
05-2019

Skills

  • Outbound Sales and Lead Generation,
  • Customer Relationship Management,
  • Social Media Sales (Instagram, LinkedIn),
  • Communication and Negotiation,
  • CRM Tools and Sales Software,
  • Client Retention Strategies,
  • Problem Solving,
  • Team Collaboration

Timeline

Customer Success Executive

Wefast India Pvt Ltd
09.2024 - Current

Bachelor of Arts in Multimedia And Mass Communication -

Malini Kishor Sanghvi

HSC -

Malini Kishor Sanghvi
Tanishka Patel