More than 13+ years of Analytics and Consulting experience in pharmaceutical industry with key focus on US clients/market.
An accomplished business professional with rich experience in handling End-to-End Incentive Compensation projects.
Experience in setting up End-to-End Commercial Operations projects in Incentive Compensation, Delivery Management, Client Management and Project Management for top 20 US Pharma clients.
Key responsibilities included project management, people management, automation, building relationship and managing communication with key stakeholders, undertaking ad-hoc projects in the area of Incentive Compensation.
Proactive individual with excellent problem solving, good communication, interpersonal and alliance building skills.
Overview
14
14
years of professional experience
Work History
Senior Manager
Axtria India Pvt. Ltd.
10.2013 - Current
Part of Incentive Compensation (IC) team for the pharmaceutical clients based out of U.S
Working for one of the pharmaceutical client and leading end to end IC operations for their U.S. Market
Looking after end to end project management in terms of delivery ownership, project scope definition, resource management & planning, scheduling, risk & delivery management. This involves keeping a track of overall project health
Worked on diverse workstreams in IC ranging from Quota/Sales Goal Setting, Eligibility processing, Payout processing, Plan Designing and Sales Crediting
SME for Quota/Goal Setting and Plan Designing in IC
Responsible for building client relationships through regular communication between client and onshore/offshore teams. This is facilitated through calls/emails to steer the project in right direction and keep it on track
Provide support for various adhoc consulting analysis to aid decision making at client’s side using the business knowledge gained over a period.
Lead Associate
WNS Global Services Pvt. Ltd.
12.2010 - 10.2013
Worked as part of the Knowledge Centre at WNS for a renowned global pharmaceutical major based in UK
As part of the Business Intelligence team, provided analytical support and business insight to the clients based in UK by understanding market dynamics and KPIs
Closely worked with the clients and top management to understand business requirements and providing innovative business solutions in the form of dashboards, performance scorecards and standardized reports to enable faster and more informed decision making by the top management
Managing and interacting with the clients on a daily basis and meeting their business requirements by regular teleconferences and written communication
Handled Finance Reports related to the Sales Revenue, P&L, expenditure, etc. for the clients based in UK and used by the top management for financial decision making
Also worked on several adhoc requests frequently received from the client involving comparative study, preparing PowerPoint slides, dashboards, analyzing the market for a particular brand
Acted as a consultant providing data insight and guiding individuals involved in new projects.
Education
MBA in Finance -
Guru Gobind Singh Indraprastha University
B.A. (Hons) in Economics -
Shri Ram College of Commerce, University of Delhi
Class XII (AISSCE) -
D.L. D.A.V. Model School
Class X (AISSE) -
D.L. D.A.V. Model School
Skills
Project Management
Client Management
People Management
End-to-End System Implementation
Incentive Compensation
MS Excel
VBA
SQL
Cloud Based In-house Tool for Incentive Compensation
JIRA
Academic Achievements and Awards
Awarded Certificate of Merit by D.A.V. College Managing Committee for outstanding performance in class 12th results
Awarded Certificate of Merit and a Scholarship under the National Scholarship Scheme for excellence in Social Science in class 10th, given to top 0.01% students across India
Awarded as the Best Artist of the School and achieved excellence in creative curriculum
Additional Responsibilities
Part of Axtria Institute for conducting business/technical trainings for campus hires and laterals.
Professional Recognition
Awarded the ‘Axtria Value Ambassador’ award for demonstrating the core values of Axtria.