Sakshi Saraswat
Aligarh
Summary
Strong understanding of diverse business intelligence methodologies to improve workflow, productivity and reliability. Discerning Computer Systems Analyst devoted to improving computer systems and network performance for enhanced productivity. Works actively with management to develop cost-benefit analyses and set objectives for system maintenance and upgrades. Stays up-to-date on latest security regulations and protocols to execute effective measures for sustaining privacy and operational integrity.
Overview
6
6
years of professional experience
Work History
Advisor II Transaction Processing
Concentrix Daksh Service Indian Private Limited
05.2018 - 05.2023
- Enhanced client satisfaction by providing expert financial advice and personalized investment strategies.
- Increased client portfolio performance through diligent market research and analysis for optimal asset allocation.
- Developed long-lasting relationships with clients to ensure consistent retention and loyalty.
- Managed risk effectively by closely monitoring client portfolios and making timely adjustments.
- Assisted in the development of training materials for new advisors, improving overall team performance.
- Provided exceptional customer service, addressing client inquiries promptly and professionally.
- Improved processes by recommending operational changes.
- Provided guidance on marketing and sales strategies to help clients reach new customers and increase revenue.
- Worked with individuals to help understand and overcome personal, social or behavioral problems affecting educational or vocational situations.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
Patient Service Representative
Complete Women Care
Gurugram, Hariyana
2017 - 2018
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Proved successful working within tight deadlines and a fast-paced environment.
Education
Master of Science - Mathematics
Dr. Bhim Rao Ambedkar University
Agra, India07.2017
Bachelor of Science - Physics ,Mathematics ,Computer Science
Dr. Bhim Rao Amebedkar University
Agra, India07.2014
Skills
- Group Facilitation
- Resolving Complex Issues
- Business Systems Management
- Workflow Requirements
- Computer Systems Knowledge
- Public Speaking and Presentations
Languages
English
Bilingual or Proficient (C2)
Hindi
Advanced (C1)
Timeline
Advisor II Transaction Processing
Concentrix Daksh Service Indian Private Limited
05.2018 - 05.2023
Patient Service Representative
Complete Women Care
2017 - 2018
Master of Science - Mathematics
Dr. Bhim Rao Ambedkar University
Bachelor of Science - Physics ,Mathematics ,Computer Science
Dr. Bhim Rao Amebedkar University
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