Sakshi Tomar
Dehradun
Summary
- 5 years of experience in OTC/O2C Domain.
- Finance and accounting professional with experience in area O2C, Operations, Service Delivery, Business Improvement Implementation.
Overview
5
5
years of professional experience
Work History
Senior Executive
WNS
09.2023 - Current
- Preparing Variance report from ESP data (WorkCentre).
- Sending the data to client for the approval.
- Approving the invoice in ESP.
- Delivering the invoices from Oracle NetSuite to customers.
- Interaction with Client.
- Internal QC of team.
- Handling Salesforce case.
Process Associate
Genpact
05.2021 - 06.2023
- Processing lockbox payments.
- Processing multiple payments.
- Preparing the billing breakdown as per the customer requirement.
- Working on TAP Report(Travelers Abandoned Property)
- Correcting the Out of Balance Bills
- Excess 1000
- PI to BI transfer (Unpostable)
- Processing Misapplied payments (Handling customer disputes).
- Processing Mortgage payments (Handling customer disputes).
- Moving Money from wrong customer account to correct customer account in reflection tool.
- Processing Who paid payments.
Process Associate
Genpact
06.2023 - 09.2023
- Responsible to extract data in the beginning of every month.
- Review the data in details from past month to current month.
- Prepare the billing data and send to review to onshore team.
- Prepare the invoices and upload in the client portal to send them to customer.
- Doing QC for the new joiners to ensure accurate and correct invoices are sent to customer.
Business Executive
IMSI Staffing Pvt Ltd
05.2019 - 05.2021
- Preparing Billing data for clients
- Preparing Invoices
- Preparing finalized reports of invoices every month
- Preparing Aging Report
- Creation of Purchase Order
- Reconciliation of invoices at the end of every month.
Education
Bachelor of Commerce -
Graphic Era Hill University
Dehradun, UT 2015 - 2018
12th -
ISC board
Dehradun, UT 2014 - 2015
10th -
ICSE
Dehradun 2012 - 2013
Skills
- DBMS Pack - Tally 72, Tally 90 & Tally ERP 9
- Invoice Processing
- Creating Ageing Reports
- Handling Customer Disputes
- Training and Mentoring
- Cash Posting
Timeline
Senior Executive
WNS
09.2023 - Current
Process Associate
Genpact
06.2023 - 09.2023
Process Associate
Genpact
05.2021 - 06.2023
Business Executive
IMSI Staffing Pvt Ltd
05.2019 - 05.2021
Bachelor of Commerce -
Graphic Era Hill University
2015 - 2018
12th -
ISC board
2014 - 2015
10th -
ICSE
2012 - 2013