SalaiGuruBalan K

As a Senior Analyst with a leadership role, I drive quality assurance efforts across multiple banking and retail/e-commerce projects, mentor junior QA engineers, and contribute to test strategy design, framework development, and process optimisation. Experienced in both manual and automated testing, with proven expertise in delivering scalable QA solutions.

Key responsibilities and achievements:

Project 1 – Banking Domain: BNY Project.

• Led and mentored a team of QA engineers to deliver high-quality releases for core banking and digital payment systems.
• Owned end-to-end QA strategy for critical financial modules, ensuring compliance, security, and performance standards.
• Designed and executed manual and automated test cases for complex financial workflows, safeguarding regulatory compliance, and data integrity.
• Built and maintained Selenium automation frameworks (Java, TestNG, JUnit, Pytest) using the Page Object Model, integrated with Maven and Jenkins for CI/CD.
• Conducted API testing using Postman, Swagger UI, and internal frameworks, validating secure, reliable, service integrations.
• Implemented REST API test automation with the HTTE framework, increasing coverage and reducing manual efforts.
• Delivered test demos and walkthroughs to managers and clients, highlighting progress, coverage, and release readiness.
• Guided framework design, performed code reviews, and ensured QA best practices across functional, and UAT testing.
• Collaborated with cross-functional teams in Agile environments to enable faster delivery cycles and early defect detection.
• Managed version control using GitHub for clean collaboration, test script versioning, and CI/CD integration.
• Provided training and mentorship to junior analysts, enhancing team capabilities and performance.

Project 2 – Retail / E-Commerce Domain – QVC/QRG retail.

• Designed and implemented a native Android UI automation framework using Espresso with Kotlin, developing stable and scalable test scripts to improve mobile regression coverage, and reduce manual testing effort.
• Simultaneously managed QA activities across multiple projects, balancing team leadership with hands-on contributions.
• Automated the majority of Android mobile application test cases in each sprint using Espresso with Kotlin, significantly improving regression efficiency and release confidence.
• Built and scaled Android UI automation using Espresso (Kotlin), achieving approximately 70% automation coverage per sprint; reduced regression execution time by 60%, and integrated suites into CI pipelines to eliminate repetitive manual testing.
• Defined and executed automation strategies for web and API testing using Rest-Assured, Postman, and Swagger.
• Designed and maintained mobile UI automation scripts in Espresso with Kotlin, ensuring functional stability across Android apps.
• Integrated mobile automation into CI/CD pipelines with BrowserStack, Sauce Labs, and cross-device, cross-platform coverage.
• Delivered comprehensive mobile testing, covering UI validation, gestures, synchronisation handling, compatibility, and regression.
• Developed reusable test utilities and helper functions in Kotlin, improving maintainability and reducing redundancy.
• Ensured timely delivery of QA artefacts, including test plans, regression suites, defect triage, and release readiness reports.
• Collaborated with managers to improve team leadership deliverables, test processes, and planning across multiple pods.
• Reviewed Kotlin automation code, PRs, and framework structure to ensure reusability, maintainability, and coding standards.
• Mentored peers in mobile automation best practices, strengthening team maturity in QA tooling, and frameworks.
• Specified processes for maintaining project documentation, managing scopes and adjusting work schedules for on-time delivery of tasks and milestones.
• Established continuous integration and delivery pipelines using AWS CodeBuild and CodeDeploy.
• Documented technical designs and architecture decisions for AWS solutions, serving as a reference for future projects.

• Successfully managed and coordinated a team of 3 or more employees.
• Created the manual and automated test plans, and test cases for UAT executions.
• Structured test scripts and an automation test framework for the UAT executions with the Testing Team and the Client.
• Used the Pytest framework for automation testing in the Python language.
• Provided team members with the resources needed to complete project work, to maximise efficiency.
• Co-ordinate with the client team on UAT testing support.
• Managed deadlines and progress across the team to facilitate project delivery within stipulated timelines.
• Worked with Agile and Scrum methodologies to accomplish project milestones and meet demanding timelines.
• Implemented methodologies to keep team operating consistently and produce reliable results for development team.
• Conducted regular security audits and vulnerability assessments on AWS environments to maintain high security standards.

• Worked as a Lead Quality Analyst.
• Led the QA function across the organisation, overseeing multiple projects, defining quality strategy, mentoring teams, and ensuring high-quality releases aligned with business objectives.
• Leading testing team in multiple projects: 'EV CMS and customer mobile EV charging applications - Zeon Charging,' 'Mobile savings app project - Partum,' 'Blockchain challenger mobile app project,' 'SAAS module product testing - Zappang,' 'Food delivery app - Feedzaa,' and 'Data representation project - Sense.'
• Web, Mobile App, and API Software Test Engineer - Manual and Automated Testing.
• Leveraged extensive experience in automation, utilising Selenium, Python, and the pytest framework.
• Automation hands-on experience in API testing using Frisby, Jest, and Selenium.
• Gained knowledge of TOSCA, Katalon, and Playwright tools.
• Software product testing on OCPP connection.
• Tested the CMS portal for the client.
• Performed end-to-end testing of EV Charging Management Systems (CMS) and mobile applications, including validation of OCPP and OCPI protocol integrations to ensure seamless charger-to-server communication, and interoperability.
• Validated CMS portal functionalities, client mobile applications, and SaaS-based platforms to ensure reliability, scalability, and compliance with product specifications.
• Developed comprehensive Test Plans, Test Strategies, Test Cases, and Automation Scripts to maintain high product quality standards.
• Executed both manual and automated test cycles, ensuring maximum test coverage using tools such as Selenium, Frisby with Jest, Postman, TOSCA, and Katalon.
• Designed and implemented API automation scripts using Postman and Frisby (Jest), validating RESTful services, and backend integrations.
• Built automation test scripts using JavaScript and Python, improving regression efficiency and reducing manual effort.
• Conducted on-site field testing at client locations, validating software functionality and performance on real-time production devices, to ensure seamless deployment and client satisfaction.
• Conducted Functional, Regression, UAT, and Sanity testing to evaluate system stability, reliability, and performance.
• Analysed performance testing results, identifying system bottlenecks and recommending optimisation strategies, particularly within EV product workflows.
• Integrated automation frameworks with DevOps tools including Azure DevOps, Jenkins, and GitLab to enable CI/CD-driven quality validation.
• Performed code reviews, provided technical mentorship to automation engineers, and ensured adherence to automation best practices.
• Managed the defect lifecycle using Jira and Azure Boards, ensuring timely resolution and stakeholder visibility.
• Coordinated internal and external quality audits to maintain compliance with quality management standards.
• Monitored customer-reported issues, analysed defect trends, and initiated corrective and preventive action plans.
• Ensured adherence to QA workflows and process standards across application testing and release cycles.
• Documented inspection findings, tracked defect metrics, and maintained detailed quality reports for management review.
• Effectively communicated testing progress, risks, and improvements to cross-functional teams, ensuring transparency and alignment.
• Facilitated training sessions for junior analysts, focusing on quality assurance methodologies.
• Reviewed and revised quality documentation to uphold industry standards.
• Provided daily, weekly and monthly quality information to key stakeholders, enabling informed decision-making.
• Engaged with stakeholders to gather feedback and integrate into quality improvement plans.
• Collaborated with development teams to recommend enhancements for product improvement.
• Adhered to the Quality Analysis Team workflow for application, process testing, and development.
• Wrote and updated manual test cases, maintaining optimal organisation for team productivity.
• Optimised data storage using cloud platforms like AWS and Azure, reducing operational costs significantly.
• Deployed applications to cloud environments, such as AWS, to enhance scalability and disaster recovery capabilities.

Payroll: Amtex Systems, Siruseri, Chennai 603103.

Project 3: Schoolskies: Feb 2023 - Jun 2023 - Test Engineer Lead.

• Led and coordinated a team of QA analysts to develop, implement, and refine comprehensive testing strategies for new software products.
• Performed API automation testing using Frisby and Jest.
• Conducted testing of mobile apps and web applications utilising Selenium with Python on the pytest framework.
• Designed and executed detailed test plans, test cases, and test scripts to identify software problems and their causes.
• Created high-performing automated test scenarios, cases, plans, and scripts to support improved engineering solutions.
• Design, enhance, and maintain mobile automation scripts using the Selenium Appium tool for both Android and iOS devices.
• Tested the API using Frisby with the Jest automation tool.
• Improved test engineering capabilities, progressing quality assurance, and software development strategies towards key business goals.
• Collaborated with programme teams to adapt test case needs, rewriting them to deliver optimal test coverage.
• Implemented quality assurance testing methodologies and controls.
• Perform code reviews, provide technical guidance, and mentor automation engineers.
• Used Agile methodologies, working closely with engineers, and advised on process improvement.
• Worked on Azure Board for the bug lifecycle.
• Leveraged Microsoft Azure DevOps and Atlassian JIRA project management software to manage product backlog and workflow.
• Inspected products and services to comply with quality standards.
• Demonstrated outstanding technical skill, including comprehensive working knowledge of SQL, Python, and Azure Data Factory.
• Planned and executed automation tests, using the most effective testing methods to maintain accuracy.
• Helped to outline Quality Assurance (QA) procedures for consistency and accuracy.
• Integrate automation processes with DevOps tools like Azure DevOps, Jenkins, and GitLab to enable seamless CI/CD pipelines.

Project 2: Huut Technologies India, Test Engineer Lead, February 2023 - June 2023.

• Led the QA team for 2 years.
• Regression testing on Android and iOS mobile applications.
• Writing test cases, test plans, executing test scripts, and reporting defects.
• Python and Java, which include developing automation test scripts, test execution, debugging, defect management, and hands-on experience in API testing using Postman, Swagger, and Frisby with Jest for automation.
• Possess exceptional knowledge of manual and automation API software testing, along with Appium, Selenium, and Python.
• Proficient in performing different types of testing such as Sanity Testing, Smoke Testing, Functional Testing, Retesting, and Regression Testing.
• Good hands-on knowledge of writing scripts for automation using Appium, Selenium, and Python.
• Good working knowledge of SDLC, STLC, and Agile methodology.
• Worked in conducting API testing through the utilisation of Postman, Frisby, and Jest for JavaScript API automation.
• Performed troubleshooting and resolution to address customer feedback, performance, and quality.
• Software testing by test case reports, experienced in testing APIs, application manual, and automation.
• Working experience with Clevertap, integrating for user action monitoring.
• Hands-on experience in Postman; good expertise in triggering push notifications for testing alerts.
• Work experience in different environments on Beta, QA, and Production builds, as well as insightful knowledge of testing applications.
• Proficient in Python and Java scripting.
• Very good knowledge of ClickUp and Jira boards.
• Experienced in Agile methodology, facilitating Scrum ceremonies (daily stand-ups, sprint planning, retrospectives), coordinating via Microsoft Teams, driving meeting agreements, and effectively handling Scrum Master responsibilities to ensure timely, quality sprint delivery.
• Strong acumen in organising, analysing, synthesising, and summarising data using appropriate methodologies.
• Automation test case creation, reporting bugs, documentation, team building, and management.
• Implemented quality assurance testing methodologies and controls.
• Collaborated with end users, field test participants, and QA testers to determine requirements.
• Kept accurate records of testing performed, and prepared test reports using designated templates.
• Maintained and created product knowledge documentation for use within the test team.
• Checked testing pipeline regularly, keeping updated about outstanding work for advanced planning.
• Used SauceLabs for multi-device test execution.
• Compared and utilised Ultraedit, TextPad and Notepad + + ASCII text editors to accurately read and report data.
• Evaluated new testing technologies to stay ahead in quality assurance trends.

Project 1: Securra Global Health System, Associate Test Engineer - August 2020 - August 2021.

• Worked as a Test Engineer on both manual and automation testing for web applications, mobile apps, and API testing.
• Software testing tools worked on Selenium with Pytest and Java, API automation using Postman, ClickUp, Jira, and Microsoft Teams.
• Securra provides a SaaS platform for the healthcare domain.
• Tested major features such as the following: Securra Connect, Securra Monitor, Securra Predict, and Securra VER.
• Securra Connect is a teleconsultation platform; it creates a video consultation room between patients and doctors.
• Securra Monitor is an RPM (remote patient monitoring) platform; patients' vitals are monitored on a daily basis with wearable devices, and the vitals reports are stored in the application to view.
• Identified issues, analysed information, and provided solutions to problems.
• Securra Store is an online platform to buy Securra wearable, and medical devices.
• Worked with Agile and Scrum methodologies to accomplish project milestones and meet demanding timelines.
• Developed test plans and cases based on product specifications, ensuring thorough coverage of all functionalities.
• Wrote high-performing test cases, procedures and plans, gathering required data for targeted QA improvements.
• Streamlined QA processes by introducing new testing methodologies, resulting in a 15% increase in testing efficiency.
• Analysed test results, documenting findings and recommendations for system enhancements in detailed reports.
• Evaluated new testing tools and technologies, recommending acquisitions to improve testing capabilities.
• Implemented and deployed new campaigns and projects with QA team, following company and compliance directions.
• Guided software testing on other projects such as Kaavalan, SalesForce, MindTree, and Partum.
• Implemented a scalable test environment in AWS, leading to a 40% reduction in testing time.

• Left this company due to the COVID-19 pandemic recession. layoff.
• Worked as a Manual Test Engineer with little exposure to automation.
• Handled the Testing Team consisting of four candidates.
• Managed payroll accuracy using specific checklists and quality review processes.
• Demonstrated outstanding product knowledge to achieve high customer satisfaction levels.
• Manual web and mobile app testing.
• Conducted API manual and automation testing using Postman,Swagger, Frisby with Jest tools.
• Enhance the test scripts according to the project's requirements.
• Collaborated with team members to achieve target results.
• Helped coordinate quality assurance processes throughout the development life cycle.
• Conducted tests and examined components and assemblies to identify and rectify defects.

• Managed a team of six members responsible for testing and uploading catalogues in QA and production.
• Testing the web portal at the software and UI level.
• Manual testing of the catalogues uploaded by the team.
• Involved in writing test cases as per the business requirements and executing them.
• Update the bug reports in JIRA and provide effective information to developers.
• Verify the design and execute the test cases for each module of the applications.
• Application testing on QA, beta, and production builds.
• Find the bugs and report them in ClickUp with effective information to help the developer fix the issue.
• Increased efficiency, effectiveness, and profitability by managing team productivity, costs, and budgets.
• Worked on test plan and test case development with Jira tools.
• API testing on Postman and reporting them in Jira.
• Performed extensive user interface testing on Windows, Android, and iOS mobile devices.
• Defined and led appropriate end-to-end test approaches for successful outcomes.
• Handled customer concerns and escalated major issues to supervisor.
• Implemented DevOps practices in AWS environments to streamline software delivery pipelines and enhance collaboration.

• Developed and enhanced test cases, documents and procedures for guaranteed solution quality.
• Worked in the CPT team for many years and executed the uploading and testing.
• Increased efficiency, effectiveness, and profitability by managing team productivity, costs, and budgets as a team member.
• Testing the portal page data.
• Implemented training and testing programmes for new employees to successfully exceed retention targets.
• Helped coordinate quality assurance processes throughout the development life-cycle.
• Implemented methodologies to keep the team operating consistently and to produce reliable results for the development team.
• Trained junior team members in quality standards and testing procedures.
• Working closely with Data Analysts.