Strategic IT and ERP system administrator with proven success in leading comprehensive ERP implementations and managing hybrid multi-site IT infrastructures. Achieved 99.9% system availability through optimization and reengineering of legacy architectures while ensuring enterprise data security. Developed AI-driven integrations for confidential reporting, maintaining data integrity throughout processes.
Overview
4
4
Languages
1
1
Certificate
35
35
years of professional experience
Work History
Founder & Chief Software Architect
The ConceptZ
Kochi
01.2004 - Current
Pioneered AI-Driven MIS: Architected and deployed an In-House, Local LLM-based ERP reporting system utilizing Agentic AI tools to generate executive analytics without exposing sensitive data to cloud environments.
Legacy System Modernization: Directed the architecture and migration of legacy ERP applications to modern, scalable software frameworks, enhancing processing efficiency by 35%.
ERP Data Migration: Led seamless end-to-end data migration projects across complex database schemas, achieving zero data loss and minimal operational downtime.
No-Code Platform Engineering: Designed and deployed an automated code generation tool to instantiate multi-tier application layers (Database Access, Business Logic, UI/UX) directly from relational database models.
Security & Quality Enforcement: Designed robust cybersecurity protocols, network access rules, and standardized code guidelines, resulting in a 40% reduction in system vulnerabilities.
Process Re-engineering: Modelled and optimized business workflows, documenting complete process flows and SOPs to accelerate user adoption and change management.
Cross-Functional Integration: Collaborated with executive stakeholders to translate functional business requirements into technical system specifications.
Rebranded as ConceptZee Solutions (OPC) Private Limited since April 2024
Senior Manager - IT
AM-EX Insurance Brokers (India) Pvt. Ltd.
Kochi
03.2016 - 12.2023
System Lifecycle & Governance: Managed patching, server performance tuning, log analysis, and RBAC user provisioning for sensitive enterprise data, enhancing compliance and data security.
Network & Security Management: Administered DNS, DHCP, email protocols, firewalls, routers and IDS tools. Automated routine network maintenance tasks to increase operational accuracy by 30%.
Multi-Site Server Administration: Optimised multi-site server infrastructure and data-centre operations (HVAC/power/environmental), ensuring 99.9% system availability through effective management of routine backup cycles.
Vendor & SLA Management: Negotiated SLAs with third-party vendors and ISPs, ensuring optimal uptime and rapid incident resolution within strictly defined KPIs.
Custom ERP Support: Led deployment, operation, and network administration of custom in-house Insurance Broker ERP platform, overseeing ongoing maintenance, feature additions, and ad-hoc MIS reporting.
Director
Kore Data Systems
Ernakulam
05.2013 - 06.2014
Designed and implemented ERP systems, providing technical consulting, systems analysis, and custom software development for local enterprise clients using Microsoft .Net technologies.
Managed multi-developer code integration and modular access, overseeing code revisions for the firm using Dropbox and GitHub.
Solutions Architect
Zeta Cyber Solutions
Kochi
01.2010 - 04.2013
Designed modular client-server ERP systems and led cross-functional technical teams in deploying custom business software for European shipping and logistics firms using VB6, followed by upgrade to Microsoft.Net web-enabled version.
IT Manager
Abu Haleeqa Group of Companies
Abu Dhabi
01.2001 - 01.2005
Deployed and administered ERP systems for manufacturing, logistics, and retail sales across multi-national enterprises in GCC, managed core server, network, and endpoint device infrastructure, and performed database administration, backup, and disaster recovery tasks to ensure system reliability and data integrity.
Manager - Information Systems
Tamil Nadu Electricity Board (TNEB)
09.1999 - 12.2001
Led computerization of utility billing, payroll applications, and financial accounting using COBOL, Visual FoxPro, and Novell Networks; established WAN setup with CISCO routers and leased lines, configuring and administering the District Computer Centre for the State Utility Department.
Assistant Engineer (Technical & Windfarm)
TNEB
04.1991 - 09.1999
Oversaw 110/11 kV substation and 7 MW windfarm, utilising SCADA tools for operations, maintenance, testing, and MIS reporting, maintaining regulatory compliance and accurate production data.
Education
P G Diploma - Computer Applications
Madurai Kamaraj University
01-1992
Bachelor of Engineering (B.E., Hons) - Electrical & Electronics Engineering
Mepco Schlenk Engineering College
Sivakasi, TN
01-1989
Skills
ERP System Administration
IT Infrastructure & Operations
Security & Compliance
Data & AI Innovation
Leadership & Strategy
Rapid Application Development
Certification
Certified in Cybersecurity (CC), (ISC)²
MSCE in Windows NT/2000
Empanelled Cadet, National Security Database (NSD), Govt of India
Cyber Crime Intervention Officer (CCIO), ISAC Foundation (India)
Agile Scrum, ChatGPT & Generative AI in Business & Management Certifications, online
Timeline
Senior Manager - IT
AM-EX Insurance Brokers (India) Pvt. Ltd.
03.2016 - 12.2023
Director
Kore Data Systems
05.2013 - 06.2014
Solutions Architect
Zeta Cyber Solutions
01.2010 - 04.2013
Founder & Chief Software Architect
The ConceptZ
01.2004 - Current
IT Manager
Abu Haleeqa Group of Companies
01.2001 - 01.2005
Manager - Information Systems
Tamil Nadu Electricity Board (TNEB)
09.1999 - 12.2001
Assistant Engineer (Technical & Windfarm)
TNEB
04.1991 - 09.1999
P G Diploma - Computer Applications
Madurai Kamaraj University
Bachelor of Engineering (B.E., Hons) - Electrical & Electronics Engineering