Saleem Baig Mirza

Supporting Azure AD for Microsoft Premium customers and handling tickets related to Azure Active Directory.

Managing Azure Active Directory users and groups. Creating, inviting user. Experience in bulk operations, dynamic group, and administrative units.

Experience in Identity Governance, Access Packages, and Access Reviews.

Experience in Ad Connect, PHS, PTA, Ad Connect Health, and managing upgrading Ad Connect.

Experience in Cloud Connect, cross-tenant sync, and SCIM provisioning.

Experience Key Vault creation, creating secrets, storing passwords, and providing permissions.

Experience in Managed Identities, RBAC, and PIM.

Experience in SSPR and configuring password protection.

Performed day-to-day system administration across Linux and Windows environments.

Monitored servers (disk, CPU, memory) using Zabbix, OP Manager, and Nagios.
Installed, configured, and maintained Linux servers (Red Hat, CentOS, Ubuntu), patches, updates, and manual upgrades.

Administered user policies, password policies, and access permissions.
Created and managed virtual machines, including creation, deletion, snapshots, and cloning.
Troubleshot OS-level and user-level issues, and escalated critical issues when required.

• Installing and configuring Windows OS (7, 8, 10) on desktops and laptops.
• Managed Active Directory user and computer objects, including permissions.
• Troubleshooting hardware, software, and network-related issues.
• Installing basic applications and troubleshooting issues.
• Providing access to a shared folder and troubleshooting hardware issues (RAM, HDD, SMPS, motherboard, graphics card).
• Troubleshooting network issues, including LAN connectivity and IP conflicts.
• Installing and maintaining antivirus and endpoint protection tools.
• Installing and supporting VPN clients and secure remote access solutions.