Results-oriented Deputy Manager with expertise in driving sales growth and enhancing client relationships. Experienced in strategic planning and team management, contributing to revenue increases. Strong in sales negotiations and performance monitoring while fostering collaboration and achieving operational goals.
Overview
5
5
Languages
1
1
Certification
10
10
years of professional experience
Work History
Deputy Manager
Prism (Formerly OYO)
Mysore
09.2023 - Current
Lead and coordinated teams to achieve sales, revenue, and operational targets.
Managed channel partners and key client relationships to drive business growth.
Identify/ onboard/ develop a strong network of channel partners to drive demand.
Executed the complete sales process, which included onboarding clients, closing revenue deals, and ensuring client retention for repeat sales in a specific region.
Mentored team members, delegated responsibilities, and monitored performance.
Conducted market research to explore new demand avenues, gathered competitors' data, and mined effective prospects
Oversaw daily hotel operations to ensure compliance with company standards.
Guided instruction by mentoring teachers to improve leadership and teaching effectiveness.
Consultant (Credit Administration)
Emirates NBD
Dubai
04.2021 - 09.2023
Managed loan and mortgage documentation, including scanning, validation, filing, and tracking.
Supported loan funding, renewals, restructures, and credit documentation activities.
Monitored collateral, loan servicing, and past-due obligations to support risk control.
Maintained accurate data across loan processing and credit systems.
Processed loan transactions, renewals, and related accounting activities.
Coordinated with Credit, Lending, Operations, and external processing teams.
Ensured compliance with internal controls, banking procedures, and mortgage guidelines.
Key Accounts Manager
OYO Hotels & Home's Pvt Ltd
02.2017 - 12.2020
Drove business development initiatives to maximize hotel revenue and achieve monthly targets.
Built and managed travel agent partnerships to expand regional business and room-night sales.
Managed reservations, room inventory, revenue tracking, and market visits.
Supervised and trained sales and reservation teams to improve performance and service quality.
Coordinated with Sales, Marketing, Operations, and Maintenance teams to resolve guest issues.
Managed guest queries and supported service delivery to enhance customer satisfaction.
Monitored revenue opportunities, forecasting, and reservation activities to maximize hotel performance.
Sales Manager
GI Hospitality Private Limited
06.2016 - 07.2017
Identified prospects, closed new business, and maintained strong client relationships.
Developed and optimized sales, pricing, inventory, and distribution strategies.
Created revenue forecasts and tailored sales proposals for prospective clients, enhancing engagement and conversion rates.
Managed hotel inventory and rates across PMS, GDS, IDS, and online channels.
Developed business strategies for hotel channel management solutions, resulting in increased revenue opportunities.
Analyzed room demand, competition, revenue trends, and market performance.
Led and guided Revenue Assistants on revenue management and distribution best practices.
Maintained high-quality customer service standards across online and offline booking channels, fostering client loyalty and satisfaction.
Education
Master of Business Administration - Hospitality & Tourism Management
Amity University
Noida, IN-UP
07-2024
Bachelor of Business Administration - Accounting
Amity University
Noida, IN-UP
2019
Skills
Sales negotiations
Client relationship management
Operational management
Strategic planning
Team management
Team building and training
Performance monitoring
Leadership excellence
Problem solving
Communication strategies
Product development
Sales forecasting
Languages
English
Hindi
Tamil
Kannada
Urdu
Hobbies and Interests
Team sports, individual sports, fitness activities
Learning a new language, taking online courses, reading books (especially related to your field), tutoring, mentoring.
Languages
English
Intermediate (B1)
B1
Hindi
Advanced (C1)
C1
Tamil
Native
Native
Kannada
Advanced (C1)
C1
Urdu
Advanced (C1)
C1
Certification
Artificial Intelligence
Timeline
Deputy Manager
Prism (Formerly OYO)
09.2023 - Current
Consultant (Credit Administration)
Emirates NBD
04.2021 - 09.2023
Key Accounts Manager
OYO Hotels & Home's Pvt Ltd
02.2017 - 12.2020
Sales Manager
GI Hospitality Private Limited
06.2016 - 07.2017
Master of Business Administration - Hospitality & Tourism Management