SALMANUL FARIS KN
SALE VS MARKETING IN PROFESSIONAL SERVICES
ERN
Summary
Dynamic Mobile Repair Technician with a proven track record at Experia, excelling in hardware repair and problem-solving. Enhanced customer satisfaction through efficient diagnostics and high-quality repairs. Strong team management skills complemented by a commitment to continual improvement, ensuring optimal device performance and client trust.
Overview
7
7
years of professional experience
Work History
Mobile Repair Technician
Experia
11.2022 - Current
- Reset and restored mobile operating systems such to factory default settings to correct software-based faults.
- Provided advice to consumers on safety and reliability of third-party replacement parts.
- Reduced repair turnaround time with streamlined workflow processes for increased productivity.
- Established trust relationships with clients by consistently delivering high-quality repairs that ensured their devices'' longevity and optimum performance levels postservice.
- Enhanced customer satisfaction by efficiently diagnosing and repairing various mobile device issues.
Executive Officer
Ensenanza
03.2022 - 09.2022
- Handled administrative management, personnel issues and supply requirements for unit.
- Developed effective sales strategies that led to increased revenue generation and market share growth.
- Monitored unit training and training schedules.
INDIA NAVAL Security Guard
SEWAK NAVY
02.2021 - 02.2022
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to incidents and assessed active situations for security concerns.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Responded to emergencies promptly, ensuring the safety of all individuals on site.
SALE VS MARKETING
PEARL COMMUNICATION
01.2019 - 01.2021
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collab
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
Education
BBA -
04.2001 -
Skills
Hardware repair
Screen replacement
Water damage repair
Mobile operating systems
Problem-solving
Team management
Time management
Security camera monitoring
CCTV monitoring
Reporting skills
Security protocols
Self-defense
Staff management
Timeline
Mobile Repair Technician - Experia
11.2022 - Current
Executive Officer - Ensenanza
03.2022 - 09.2022
INDIA NAVAL Security Guard - SEWAK NAVY
02.2021 - 02.2022
SALE VS MARKETING - PEARL COMMUNICATION
01.2019 - 01.2021
Swami Vivekanand Subharti University - BBA,
04.2001 -