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Dynamic and results-driven marketing professional with over 3 years of experience in the education services sector, specializing in lead generation, brand visibility, and strategic enrollment growth. Proven expertise in executing targeted campaigns, managing CRM tools like Salesforce, and fostering key institutional partnerships. Adept at market research, event marketing, and cross-functional collaboration. Eager to contribute in a professional, goal-oriented environment where I can apply my knowledge and skills to drive organizational success and continue personal growth.

Manager with over 14 years of diverse experience across Media, Advertising, Non-profits, Education, and CSR. Expertise in client relationship management and business development, consistently delivering engaging content. Proven ability to lead teams and implement effective solutions that enhance client satisfaction and drive organizational success.

Organized and efficient [Job Title] supporting corporate level officers and senior management personnel with demonstrated expertise in financial and operational leadership. Adroit professional exemplifies multidisciplinary managerial skill in process, procedure and policy improvement initiatives. Accomplished in workflow optimization techniques implementation which increase productivity, reduce labor and maintain business integrity and quality of service.

Political Science graduate with strong academic performance (85.9% in graduation, 10 CGPA in matriculation) and currently pursuing a digital marketing course on Coursera. Skilled in team management, collaboration, and communication. Experienced in mentoring students and teaching arithmetic to IPMAT and CLAT students, helping them excel in competitive exams.

Qualified SEN educator with 6 years of experience in inclusive education, IEP/BIP development, and differentiated instruction. Skilled in supporting diverse learners in mainstream classrooms, integrating assistive technology, and monitoring student progress. Strong communicator and collaborator with teachers, parents, and specialists, driven by empathy, patience, and a passion for empowering students with special educational needs.

 Customer Operations and Service Delivery Leader with 12+ years of experience in Customer Success, Service Desk, Quality Assurance, Team Leadership, MIS Reporting, and Process Improvement. Proven ability to lead teams of 15+ members, improve SLA compliance, drive CSAT, and manage performance metrics using Excel, Salesforce, dashboards, and QA frameworks. Six Sigma Green Belt and Agile certified professional with strong experience in governance, compliance, stakeholder management, and operational excellence. 

Strategic Key Account Lead with extensive experience in B2B telecom and NLD operations. Expertise in enterprise account management, commercial governance, billing accuracy, and cross-functional stakeholder coordination. Known for driving client satisfaction, revenue protection, and operational efficiency. IIM Calcutta alumnus.

Experienced with project assistance and teamwork. Utilizes strong organizational skills to manage tasks efficiently. Knowledge of effective communication and time management to support team objectives.

Insightful Academic Counselor known for high productivity and efficient task completion. Possess specialised skills in student guidance, academic planning, and career development strategies. Excel in communication, empathy, and problem-solving to support student success and foster educational growth. Committed to leveraging these abilities to enhance the academic journey of each student encountered.

Analytical and data-driven professional with 5+ years of experience in student counseling, business development, and operational coordination. Skilled in using analytical tools to support decision-making, enrollment strategies, and performance improvement. Currently pursuing a Post Graduate Certification in Business Analytics & Project Management (IIT Roorkee & Intellipaat) to transition into a Business/Data Analyst role. Strong communication, stakeholder management, and data reporting abilities.

Saloni Gahlla

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Academic Counselor

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High School Diploma -

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Academic Counselor

High School Diploma -

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