Saloni Khamkar

Customer Quality Engineer

GKN Aerospace

12.2020 - Current

GKN FOKKER ELMO INDIA PVT LTD ., Global manufacturer of wiring harness and supplying to big airplane manufacturing OEM's like Airbus, Collins, Archer aviation, Boeing and Pratt and Whitney Canada.
AS9100 Certified Internal Auditor.
Looking after project for Customer Support, processes and product quality of PWC and Collins program and successful line release of new project NAI.
Timely review the FAI, MSA, SPC, Control Plan, ETQ PPAP.
Planning and development of Quality Plan(QAP), including first article inspection plan in line with a AS9102 and as per the Customer requirement.
Overall responsibility of Customer Complaint Handling and conducting Root Cause Analysis of Product, Processes and System related NCR's.
Familiar with BaaN (ERP) System and Material Management(MM).
Maintained up-to-date knowledge of industry trends and regulatory requirements, ensuring continued compliance with all relevant standards..
Improved customer satisfaction by addressing and resolving quality issues in a timely
Identified root causes of quality concerns, implementing corrective actions to prevent recurrence.
Streamlined communication with cross-functional teams to ensure consistent product quality standards.
Evaluated performance through regular audits and assessment.
Implemented preventive measures based on lessons learned from past failures, proactively addressing potential risks before they could manifest into customer-facing issues.
Created a culture of accountability within the team by setting clear expectations around individual contributions towards meeting organizational goals related to quality assurance efforts.
Conducted detailed failure analysis to identify areas for improvement in product design and manufacturing processes.
Effectively prioritized workload based on criticality of open issues, driving resolution efforts towards those with the highest potential impact on customer satisfaction levels.
Developed action plan for company certification using AS9100 standard knowledge.
Actively leading in project transfer from China to India.