Saloni Mathur

• Developed end-to-end sales strategies for Odoo ERP solutions, from lead generation to closure.
• Targeted retail and manufacturing sectors in India and the UAE to drive business growth.
• Developed and implemented reports and presentations for key stakeholders and senior management.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Cultivated relationships with clients to identify needs, and tailor solutions.
• Conducted market research to uncover new opportunities and inform sales tactics.
• Developed customized solutions for clients, addressing their unique needs and helping them achieve their goals.
• Negotiated client contracts and agreements to cultivate profitable business transactions.
• Answered customer support inquiries via specialized ticket tracking platforms.
• Coordinated with technical support, service provisioning and sales teams to deliver network services at or above SLA requirements.

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• Performed root-cause analysis of recurring issues, developing targeted solutions to prevent future occurrences.
• Managed needs of lot customers at once using strong prioritization and multitasking abilities.

• Collaborated with European clients to assess booth management needs and requirements.
• Initiated contact with exhibition participants to gather specifications, including stand size and floor plan.
• Facilitated contract negotiations by summarizing client briefs and preferences.
• Ensured timely communication and closure of agreements to enhance client satisfaction.
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• Conducted meetings with prospective clients to gather and analyze requirements.
• Performed an in-depth business process analysis to identify ERP software fit.
• Delivered tailored demonstrations aligned with client specifications.
• Successfully negotiated mutually beneficial terms to secure contracts.
• Built strong relationships with clients, leading to increased customer satisfaction and repeat business.
• Communicated directly with customers and partners to build strong business networks and relationships.