Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Axis Bank
Mumbai
03.2023 - Current
Phone Banking Officer
Citi Bank
Mumbai
09.2022 - 03.2023
Maintained knowledge of current promotions and new products to inform customers.
Resolved customer complaints in a professional manner while ensuring satisfaction.
Navigated multiple computer systems and applications and utilized search tools to find customer information.
Facilitated exceptional customer service by meeting customer needs and recommending products to promote financial success.