MS OFFICE
Salony Swain
Human Resource Executive
Cuttack,Odisha
Summary
Enthusiastic HR Executive eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of relationship management with employee through different activities. Highly motivated to learn, grow and excel in this industry.
Overview
5
5
years of professional experience
3
3
Languages
Work History
Trainee Executive- HR (Industrial Psychologist)
The PDP Group
Kolkata, West Bengal
03.2022 - Current
- Maintenance and enhancement of psychological, emotional, social, interpersonal functioning of employees.
- Maintained employee data and kept updated accounts of all employment records.
- Mentored employees through personal and professional issues.
- Interacting regularly with individual and teams.
- Employee attendance and leave management.
- Conflict management.
- Life skills training and employee well-being.
- Designing and delivering customized workshops/sessions.
customer executive
Lecture Notes Pvt Ltd
Bhubaneswar, Odisha
06.2020 - 03.2022
- Providing technical (L1 / L2) assistance to the user.
- Handling ZOHODESK for Emails.
- Handling Tawkto for live chat.
- Resolve technical(L1 / L2) issues.
- Taking Incoming & Outgoing calls.
- Transferred calls to relevant department for further assistance.
- Acted as main point of contact for logging customer issues and resolving technical problems.
- Identified complications requiring further research and escalated to appropriate department or management.
Education
Post Graduation - Psychology
Ravenshaw University
CUTTACKSkills
Employee Management
Empathetic Leadership
Employee Engagement
Relationship Development
Software
OS
ZOHODESK
Additional Information
- DOB- 22nd January 1996
- Gender- Female
- Marital Status- Single
Interests
Like to meet new people
Exploring other cultures
Reading Book
Painting
Personal Skills
- Good Creative Thinking
- Excellent Communication skill
- Adaptable
- Quick Learner
- Good Listener
- Reliable
- Punctual
Timeline
Trainee Executive- HR (Industrial Psychologist)
The PDP Group
03.2022 - Current
customer executive
Lecture Notes Pvt Ltd
06.2020 - 03.2022
Post Graduation - Psychology
Ravenshaw University