SAM EBINASER A L
Coimbatore
Summary
Client-focused Success Manager with a proven track record of onboarding, training, and strategically partnering with corporate retail clients. Adept at analyzing requirements, crafting impactful campaign solutions, and leading projects to successful completion. Passionate about product excellence, demonstrated through rigorous quality testing and insightful product management.
Overview
3
3
years of professional experience
Work History
Customer Success Manager
COITOR IT TECH
Coimbatore
01.2022 - Current
- Client Relationship Management: Excelled in onboarding and training corporate retail clients, fostering strong relationships and ensuring successful product adoption.
- Strategic Solutions: Partnered with clients to analyze requirements and deliver tailored campaign ideas, driving results.
- Project & Product Leadership: Led cross-functional teams through successful project execution. Contributed to product excellence through rigorous quality testing and insightful product management.
Human Resources Intern
RND Softtech Solutions
Coimbatore
04.2022 - 05.2024
- Assisted in the recruitment process by screening resumes, conducting phone interviews and scheduling face-to-face interviews with potential candidates.
Education
MBA- Marketing & Analytics -
Sri Ramakrishna Engineering College
Bsc. Information Technology -
Kongunadu Arts & Science College
Coimbatore, TamilnaduSkills
- Customer Success Management
- Customer Engagement Analyst
- Product Management
- Requirement Analyzing
- Team Coordination
- Problem Solving
- Business Presentations
- MS - Office
- Figma Designing
References
References available upon request.
Timeline
Human Resources Intern
RND Softtech Solutions
04.2022 - 05.2024
Customer Success Manager
COITOR IT TECH
01.2022 - Current
MBA- Marketing & Analytics -
Sri Ramakrishna Engineering College
Bsc. Information Technology -
Kongunadu Arts & Science College
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