Overview
Work History
Education
Skills
Timeline
Generic
Sam Joseph

Sam Joseph

Sales Professional & Back-end Operations
Mala

Overview

15
15
years of professional experience
2
2
Languages

Work History

Operations Executive

HTIC Global
10.2023 - Current
  • Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
  • Set clear goals to monitor targets and offered real-time input on performance and motivation.
  • Tended to urgent correspondence to facilitate communication or resolution.
  • Efficiently and effectively identified and solved all problems that impacted direction of business.

SME - Subject Matter Expert (Cum Sales Consultant)

Eben telecom, - Brand Developers LTD -NZ
11.2020 - 07.2023
  • With the experience of 2.7 years in dealing with customers from New Zealand, Australia, US, Canada, UK
  • Generating Invoices and stock verification
  • Convincing cx on the benefits of a particular product by relating to cx's needs
  • One of the best cross-sellers and a top sales consultant with leading returning cx's
  • Earned badges as Product Champion, Winner of Quartely Tiers - Silver and Gold
  • Last 6 months i was also doing the role of a Acting Team Leader by handling each team members sale and inventory management, Quality assessment, and CSAT - (Customer satisfaction analysis).

Store Manager and Leader

Reliance Jio
11.2019 - 11.2020
  • As Store Manager and Leader, it was my role to forecast daily sales, Plan staff shifts, and appoint staff to designated jobs
  • Controlling store finance, maintenance of store hygiene, stocks and management of purchase and procurement
  • The job has taught me how to be a team leader and manage a store branch in all aspects.

Office Administrator & Manager

Jupiter Associates
12.2015 - 01.2019
  • Tracked office supplies and restocked low items to keep team members on-task and productive.
  • Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
  • Assisted in preparation and processing of payroll to facilitate prompt staff payments.
  • Organized, facilitated and participated in community service efforts.

Sales Manager

Jupiter Associates
01.2013 - 01.2015
  • As into hardcore sales management it was my job to make the process streamlined for customers and the premesis
  • Cost reduction for the firm, negotiations regarding logistics and market comparison with search for better products
  • Identified cpportunities for growth within territory and collaborated with asales teams to reach promised goals
  • Held hand with employees to bring up thier results as well
  • Sales meets and conducting annual gatherings for everyone to share thier prespective.

Sales Executive

Jupiter Associates
01.2010 - 01.2013
  • Promised and delivered 20% increase in medical sales over a 6 month period, drove retailer engaments, earned retailer advocacy through communications and relationship management
  • Earned customers satisfaction and educated them on benefits i could provide on ordering via me
  • Sorted location based products and drived sales according and created a new strategy in the market.

Purchase & Procurement trainee

Everonn Education Ltd, Chennai
01.2009 - 01.2010
  • Computed and created purchase orders in Excel to monitor stock levels, verify purchase requisitions and expedite customer orders
  • Managed vendor purchase order process including dispatch, Delivery and invoicing to set contractual guidelines and maintain budgetary regulations
  • Maintained consistent email communication with stores and suppliers to confirm and track orders and verify price revisions on purchase orders
  • Collaborated with buyers for special events and seasonal promotions to maintain adequate product stock and drive sales
  • Determined the lowest possible cost, factoring in quality and reliability, and negotiated favorable contracts
  • Maintained complete documentation and records of all purchasing activities.

Education

Diploma in Business Management -

Luna Institute of Engineering Technology - Thrissur, Ijk
Irinjalakuda

B.com - Course completed (Arrears) -

Indian Arts Collage - TCR ( Calicut University )
Thrissur

Skills

Hourly Shift Management

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Timeline

Operations Executive

HTIC Global
10.2023 - Current

SME - Subject Matter Expert (Cum Sales Consultant)

Eben telecom, - Brand Developers LTD -NZ
11.2020 - 07.2023

Store Manager and Leader

Reliance Jio
11.2019 - 11.2020

Office Administrator & Manager

Jupiter Associates
12.2015 - 01.2019

Sales Manager

Jupiter Associates
01.2013 - 01.2015

Sales Executive

Jupiter Associates
01.2010 - 01.2013

Purchase & Procurement trainee

Everonn Education Ltd, Chennai
01.2009 - 01.2010

Diploma in Business Management -

Luna Institute of Engineering Technology - Thrissur, Ijk

B.com - Course completed (Arrears) -

Indian Arts Collage - TCR ( Calicut University )

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Sam JosephSales Professional & Back-end Operations