SAMAR KUMAR

Work History

ESTORENET PRIVATE LIMITED

05.2023 - Current

Managed the end-to-end logistics operations, ensuring timely and efficient delivery of products to customers.
Led a cross-functional operations and sales team, driving growth and improving team performance.
Oversaw labeling processes and ensured compliance with industry standards and customer requirements.
Developed and implemented operational strategies to optimize supply chain efficiency and reduce costs.
Monitored inventory levels and coordinated with suppliers to maintain optimal stock levels and meet customer demand.
Collaborated with the sales team to align logistics and operations with sales forecasts and business goals.
Streamlined operations by identifying and addressing bottlenecks, improving overall productivity.
Ensured quality control throughout the logistics process, maintaining high customer satisfaction.

Orix Auto Infrastructure Services Ltd

04.2017 - 04.2023

Prepared and maintained production reports and personnel records.
Managed personnel by implementing company policies, procedures, work rules and disciplinary action.
Identified areas for business improvements and utilized client feedback to drive developments.
Planned operations to meet established schedules, factoring in order demands and business forecasts.
Maintained compliance with DOT regulations, accurately documenting driver qualifications, permits and equipment information.
Oversaw complex projects for senior leaders by ensuring timely and cost-effective delivery.
Issued timely and accurate responses to both internal and external inquiries.

Professional Group Pvt. Ltd

04.2014 - 03.2017

Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
Greeted and assisted guests by gathering information pertaining to reservations or requests.
Streamlined check-in & out process, budgets, and procurement strategies, leading to 40% bottom-line improvement.
Oversaw day-to-day operations of Government Guest house, 200-room hotel with staff of 40 employees.
Increased customer service ratings through personable service.
Offered appropriate reservation options based on expected attendees when coordinating events.
Resolved conflicts and negotiated mutually beneficial agreements between parties.
Drove operational improvements which resulted in savings and improved profit margins.
Maintained excellent attendance record, consistently arriving to work on time.
Coordinated with waitstaff to regularly clean buffet areas and refill hot and cold items quickly.

Auto Safe India Pvt. Ltd.

01.2013 - 03.2014

Team handling.
Achieving monthly targets on regular basis.
Helping the team to generate and convert leads into sales.
A complete follow up with all my clients.
Enhances productivity and meeting targets.
Bringing new business for the company.
New business includes primarily bringing corporate clients.
Maintaining quality standards in customer handling and during business relationship.
Imparting Sales training to executive for augmenting business.
Product training all new joiners executives, sr executives etc.
To prepare Daily, Weekly, Monthly reports for the perusal of Branch Head.
Implementing effective strategies to maximize sales and accomplishment of targets.
To sell company products and achieve targets by getting desired productivity for team.
Imparting knowledge and honing sales skills of my team.
Increasing the strength and quality of team on monthly basis.

Spanco Ltd

10.2010 - 12.2012

Coordinating and managing all the admin activities of the office.
Facilitating Customer support & Business Development.
Handling the Purchase, Housekeeping, security, facility & Vendor Management systems.
Day by day Computerized data entry of Records.
Maintain the Employee Attendance (On role & off role).
Coordinating and managing all the activities of the administration.
Office Infrastructure & Facility Management.
Handling Complete Facilities & infrastructure set up involving Workstations, Cafeteria, Offices, Conference and Training Facilities.
Proper arrangements/Coordination of company seminars, training, Meeting etc.
Handling Vehicle, Transport, Cafeteria, Housekeeping, Security & Facilities management in the company.
Responsible for Mobile phone, SIM Card, data Card, Laptop arrangements for new Joiners.
Identifying the vehicles, office stationery, drinking water etc.