- A competent professional with 8 years of experience in OTC, Accounts receivable and Transitions.
- Wealth of expertise entails: Order to Cash: Cash application, Treasury, Master data management, Past due management, Reconciliation, Dispute management, Deductions, managing unapplied and unidentified payments, Adjustments and write offs and month end reporting.
- Ensured compliance to US Accounting Standards and Statutory / Regulatory Compliances and delivered service on agreed SLA's and KPI.
- Proficient in understanding the level of risk & proposing mitigation plans/ process improvement ideas/ process transformation and partnering with other support teams to resolve requests/issues in a timely manner.
- Experience in preparing process documentations and stabilizing the Transitions.
- Experience in working with ticket workflow platform- Service Now. An effective communicator with excellent analytical, problem-solving, team management & decision-making skills.