SAMBAMURTHY. K

• Assisting all in the administration of the room division operation.

• Maintaining the highest levels of guest service, following the standard operating policies.

• Conduct all VIP room and regular inspection of all guest rooms.

• Responsible for training the supervisors and fulfilling trainings.

• Handling the guest complaints and following the required action to make it right.

• Managing supervisors and ensuring a productive, proactive work ethic is

maintained and illustrated to staff at all the times.

• Involvement in special projects associated within the housekeeping scope of responsibilities.

• Ensure lost and found procedures are followed accurately and consistently.

• Maintained a close working relationship with the Engineering and Front Office departments.

· Supervised and supported housekeeping personnel to maximize quality of

service and performance.

• Practiced safe work habits and wore protective safety equipment.

• Verified each completed room against standard plans to maintain consistency.

• Created schedules, shift reports, and other business documentation to coordinate housekeeping needs.

• Collaborated with front desk to respond promptly to guest requests and promote positive experience.

• Placed housekeeping staff on specific shifts and room blocks based on abilities and daily requirements.

• Stocked room attendant carts with supplies to keep carts organized and clean.

· Cleaned and returned rooms to occupant-ready status to satisfaction of all clients.

· Cleaned lobby, lounge and other public areas to maintain health standards and organized, tidy space.

· Completed daily list of rooms to turnover between guests, consistently meeting deadlines and completing thorough work.

• Complied with regulations regarding hazardous chemicals storage and disposal, depositing empty containers in appropriate receptacles.

• Checked inventory for required supplies and made lists for needed cleaning products.

• Communicated with the maintenance team on damages to repair.

• Managed team of employees, daily progress reports, and overall project.

planning.

• Supervised and supported housekeeping personnel to maximize quality of service and performance.

• Practiced safe work habits and wore protective safety equipment.

• Verified each completed room against standard plans to maintain consistency.

• Reviewed employee performance and devised improvement plan to achieve goals.

• Stocked room attendant carts with supplies to keep carts organized and clean.

• Established a hands-on, proactive management style to facilitate improvements to workflow and room turnover.

• Prepared work schedules for associates to promote proper staffing levels.

• Placed housekeeping staff on specific shifts and room blocks based on abilities and daily requirements.

• Inventoried incoming supplies and placed items in stock for use by personnel.

• Inspected and evaluated physical condition of establishment to submit

recommendations to management regarding painting, repairs and reallocation of space.

• Employed deep-cleaning techniques for areas in need of additional sanitation.

• Generated purchase orders and maintained monthly checkbook to sustain appropriate cost and expense control levels.

• Organized supplies for use based on expected customer needs.

• Cleaned customer laundry according to care instructions for specific garments and articles of clothing.

• Conferred with staff to resolve performance and personnel problems, and discuss company policies.

• 2020. Lost my job due to outbreak of Covid 19.
• Housekeeping Shift In-charge.

• Responsible for supervising and assigning duties of the on-duty staff.

• Issue cleaning equipment and supplies to the staff for respective duties.

• Confirm with the front office for special guest requests.

• Ensure that arrival rooms are made ready on time.

• Make sure that the check-out rooms are cleaned and handed over to the front office on time.

• Update the system with real time status of room occupancy and the cleaning status.

• Ensure that the public areas are regularly cleaned, especially during events or functions.

• Prepare shift closure report at the end and beginning of the shift.

• Analyze the staff performance for developing training plans.

• Train new employees for adapting to the hotel SOPs (Standard Operating Procedures).

• Performed various cleaning activities of assigned areas – rooms and public Areas.

• Executed daily maintenance and cleaning procedures such as,

• Inspected all the areas and office premises to check whether any part is left

Unclean.

• Monitored and documented the materials used in cleaning processes on a

daily basis, included them in the annual budget.

• Inventory of all Housekeeping related items and Indenting of store & purchase for daily operations.