SAMEENA
Project Management Professional
Mysore
Summary
Professional Project Coordinator with robust experience in overseeing complex Pharmaceutical projects and driving results. Skilled in project planning, risk management, and resource allocation, with strong focus on team collaboration and adaptability. Known for effective communication, problem-solving abilities, and delivering projects on time and within scope. Dependable and flexible, consistently aligning with changing project needs.
Overview
7
7
years of professional experience
Work History
Senior Project Coordinator - Healthcare
Omnicom Global Solutions -
03.2025 - Current
- Coordinated production planning in collaboration with team leaders, project managers, and other stakeholders.
- Facilitated effective communication between team leaders and project managers during planning phases.
- Facilitated workflow for healthcare and pharmaceutical client projects from job conception to delivery.
- Ensured seamless project processes while fulfilling client expectations.
- Supported daily operational tasks involving visual aids, detailing aids, posters, leaflets, and other assets for the healthcare industry.
- Managed project scope, timelines, and budgets while addressing additional requests.
- Assisted in estimating timelines, budgets, and resource allocation for optimal planning.
- Managed internal routing and reviews of creative assets to ensure timely delivery.
- Reviewed and proofed assets, guaranteeing quality assurance before client submission.
- Led all team implementations to ensure successful project execution. Maintained comprehensive knowledge of team activities for effective oversight.
- Documented issues and communicated effectively with all stakeholders. Planned strategies to manage spikes in demand.
Account coordinator
Visual Data Media Services
08.2023 - 06.2024
- Delivered daily support to customers, ensuring timely updates on account statuses. Prepared and communicated pricing quotes and estimates to clients.
- Maintained weekly billing and revenue tracking for accurate financial oversight. Facilitated resolution of internal and external issues and challenges promptly.
- Created and maintained project timelines, ensuring budget adherence. Communicated with customers to align project expectations.
- Identified opportunities through comprehensive analyses, presenting actionable business recommendations.
- Served as the primary contact, fostering long-term relationships with external and internal customers.
- Facilitated regular status calls, executive summaries, and strategy meetings for high-profile projects.
Account coordinator
Deluxe Entertainment Distribution India Pvt Ltd.
09.2019 - 06.2023
- Facilitated client change orders through negotiation of deliverable due dates between clients and internal departments, balancing internal capacity with external demands and expectations.
- Facilitated asset acquisition with content providers and third-party vendors for timely delivery and informed customers of any content that may not meet its scheduled start date due to delays before the deadline occurred.
- Communicated regularly with clients regarding performance metrics to ensure alignment. Created and implemented departmental policies and procedures, including SOPs and SLAs.
- Delivered high-quality outcomes in accordance with established standards. Identified late or at-risk titles/assets daily to uphold customer-specific SLAs.
- Maintained effective internal and customer communication to ensure quality outcomes.
- Created presentations that clearly conveyed project objectives. Maintained updated contact lists for streamlined outreach. Attended kick-off calls and customer meetings to align on project goals.
Customer Support Associate
Groupon Shared Services Pvt. Ltd.
10.2018 - 09.2019
- Resolved customer queries regarding purchases and accounts through chat and email. Identified unknown charges on customer accounts using Adyen. Escalated tickets requiring further investigation to merchants for timely resolution.
Education
Maharaja Institute of Technology - Mechanical Engineering
01.2017
Skills
VEEVA VAULT
Timeline
Senior Project Coordinator - Healthcare
Omnicom Global Solutions -
03.2025 - Current
Account coordinator
Visual Data Media Services
08.2023 - 06.2024
Account coordinator
Deluxe Entertainment Distribution India Pvt Ltd.
09.2019 - 06.2023
Customer Support Associate
Groupon Shared Services Pvt. Ltd.
10.2018 - 09.2019