Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
SAMEER SAPEHIA

SAMEER SAPEHIA

Kharar

Summary

Program Specialist with extensive experience in patient support and reimbursement programs, enhancing patient access to therapies through effective collaboration with healthcare providers and payers. Strong knowledge of regulatory compliance, with a proven commitment to delivering patient-centered solutions. Experienced in managing teams of 20+ professionals, providing mentorship, training, and performance oversight. Adept at handling escalations, coordinating with stakeholders, and ensuring service level agreements (SLAs) are consistently achieved. Recognized for building collaborative, high-performing teams in fast-paced environments.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Program Specialist

Neovance
05.2023 - Current
  • Executed complex patient support and reimbursement programs, ensuring compliance with SOPs and SLAs.
  • Mentored 20 junior and 5 senior team members on program deliverables and compliance standards.
  • Guided new staff in understanding roles within organizational programming framework.
  • Acted as primary liaison for patients, caregivers, and healthcare providers to eliminate barriers to therapy access.
  • Collaborated with cross-functional teams and vendors to enhance program performance and implement improvements.

Clinical Research Coordinator

Indira IVF Centre
Chandigarh
11.2022 - 05.2023
  • Achieved 100% compliance with PHI and HIPAA regulations through training over 15 staff members and updating privacy policies, reducing compliance breaches by 20%.
  • Enhanced participant compliance by 20% via effective counseling and diary maintenance support.
  • Streamlined resource allocation through budgeting and negotiation efforts, realizing cost savings of up to 15%.
  • Oversaw adherence to study protocols and regulatory requirements, implementing data validation checks that improved data quality by 25%.

Clinical Research Coordinator

Pushpawati Singhania Hospital and Research Institute
New Delhi
11.2021 - 04.2022
  • Achieved 100% compliance with PHI and HIPAA regulations by training over 15 staff members and updating privacy policies, reducing compliance breaches by 20%.
  • Enhanced participant adherence through effective counseling and diary maintenance support, achieving a 20% improvement.
  • Streamlined resource allocation through budgeting and negotiation, attaining cost savings up to 15%.
  • Oversaw strict adherence to study protocols and regulatory requirements, implementing data validation checks that elevated data quality by 25%.

Clinical Research Coordinator

Institute of Liver & Biliary Sciences (ILBS) Hospital
New Delhi
01.2020 - 03.2021
  • Managed end-to-end trial tasks for over five studies, ensuring seamless execution and enhancing communication with sponsors, resulting in 20% improvement in collaboration ratings.
  • Increased participant retention by 15% through personalized counseling sessions and addressing protocol concerns to build trust.
  • Administered and documented Investigational Products for more than 50 participants, achieving 100% compliance with safety protocols.
  • Compiled detailed trial results for investigators and sponsors using advanced data analysis tools, reducing report generation time by 25%.

Clinical Research Coordinator

Christian Medical College & Hospital (CMC&H)
Ludhiana
10.2018 - 11.2019
  • Led internationally recognized observational study on stroke care in India, shaping national guidelines on prevention and treatment.
  • Trained nursing staff on Swallowing Management and Hydration Tests, improving critical care for stroke patients.
  • Organized over five Patient, Carer & Public Involvement Meetings, engaging 200+ community members to enhance awareness of stroke practices.
  • Transcribed and transitioned 500+ patient records into electronic CRFs using Red-Cap, increasing data accuracy by 30%.

Medical Representative

Systopic Laboratories Pvt Ltd
Chandigarh
02.2017 - 05.2017
  • Secured new accounts through strategic liaison and relationship building, increasing regional market share.
  • Conducted product demonstrations to empower healthcare professionals in making informed decisions.
  • Facilitated higher product adoption rates through effective relationship management with clients.

Education

Diploma - Clinical Research

Anovus Institute of Clinical Research
Chandigarh
07.2018

Bachelor - Pharmacy

Rayat Bahara College of Pharmacy
Mohali, Punjab
11.2016

Skills

  • Clinical operations and protocol adherence
  • Vendor and project management
  • Budgeting and tracking
  • Patient support and healthcare liaison
  • Stakeholder engagement and conflict resolution

Certification

  • GCP – Good Clinical Practice (NIDA Clinical Trials Network)
  • MRS – Modified Rankin Score (Joint Commission National Quality Measures)
  • STARS – Stroke Training and Awareness Resources (UK Stroke Forum)
  • MoCA – Montreal Cognitive Assessment Certification (MoCA Test Inc., Canada)

Languages

  • English, Advanced (C1)
  • Hindi, Proficient (C2)
  • Punjabi, Proficient (C2)

Timeline

Program Specialist

Neovance
05.2023 - Current

Clinical Research Coordinator

Indira IVF Centre
11.2022 - 05.2023

Clinical Research Coordinator

Pushpawati Singhania Hospital and Research Institute
11.2021 - 04.2022

Clinical Research Coordinator

Institute of Liver & Biliary Sciences (ILBS) Hospital
01.2020 - 03.2021

Clinical Research Coordinator

Christian Medical College & Hospital (CMC&H)
10.2018 - 11.2019

Medical Representative

Systopic Laboratories Pvt Ltd
02.2017 - 05.2017

Diploma - Clinical Research

Anovus Institute of Clinical Research

Bachelor - Pharmacy

Rayat Bahara College of Pharmacy

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