SAMEER SHAHI
Haridwar
Summary
Dynamic Key Account Manager with extensive experience at Punjab National Bank, excelling inside loan recovery and team leadership. Proven track record in enhancing customer satisfaction and compliance while implementing strategic initiatives. Adept at financial management and fostering high-performance cultures, ensuring operational excellence and robust client relationships.
Overview
16
16
years of professional experience
Work History
Key Account Manager
M/S Shri Tirupati Packaging
09.2024 - Current
- Handled customer transactions, account management, and various financial services.
- Assisted in loan processing and related documentation.
- Provided exceptional customer service, and addressed and resolved client issues.
- Maintained accurate records and ensured data integrity throughout my tenure.
Senior Manager and Loan Recovery Officer
Punjab National Bank
01.2022 - 06.2024
- Lead a team of banking professionals, ensuring efficient daily operations and managing loan recovery processes.
- Develop strategies to minimize defaults, maximizing recoveries, and implementing initiatives to enhance customer satisfaction and branch performance.
- Ensure compliance with all banking regulations and internal policies while conducting staff training and development to foster a high-performance culture.
Branch Manager
Punjab National Bank
01.2017 - 01.2022
Assistant Manager
Punjab National Bank
12.2013 - 01.2017
Clerk
Punjab National Bank
07.2009 - 12.2013
Education
Master of Commerce - Commerce
01.2008
Bachelor of Commerce - Commerce
01.2006
12th Grade - Commerce
01.2003
10th Grade -
01.2001
Skills
- Banking operations
- Financial management
- Loan recovery
- Team leadership
- Training and development
- Customer service
- Compliance
- Regulatory adherence
- Strategic planning
- Implementation
Timeline
Key Account Manager
M/S Shri Tirupati Packaging
09.2024 - Current
Senior Manager and Loan Recovery Officer
Punjab National Bank
01.2022 - 06.2024
Branch Manager
Punjab National Bank
01.2017 - 01.2022
Assistant Manager
Punjab National Bank
12.2013 - 01.2017
Clerk
Punjab National Bank
07.2009 - 12.2013
Master of Commerce - Commerce
Bachelor of Commerce - Commerce
12th Grade - Commerce
10th Grade -
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