SAMEER SHARMA
Patna
Summary
A challenging and performance oriented senior level position in a multinational business organization, Seeking for opportunities and secure a position to contribute my skills effectively for the growth of the organization and my professional career.
Overview
7
7
years of professional experience
Work History
CITY MANAGER
NISSAN RENAULT FINANCIAL SERVICES INDIA PRIVATE LTD
Patna
09.2023 - Current
- Driving growth for sales and profitability across entire Bihar, Jharkhand & Odisha state
- Leading and end to end execution of retail credit and dealer financing
- Providing inventory funding to dealers of Nissan, Renault & Datsun
- Building & Optimizing processes for Used Car loans and On-boarding of Used Car dealers
- Building strong relationships with key stake holders across dealers and sales team
- Liaising with credit team for smooth functioning and processing of loans
- Providing Demo vehicle funding to our channel partners
- Cross selling of products on offer to customers
- Analyzing key areas of market expansion and sales projection
- Designing and implementation of creative promotional strategies for brand advertising and customer relationship programs
- Providing assessment and parametric review to team and top management
- Providing training and sensitizing the dealer team with new schemes and offerings against competitors.
Business Banking Relationship Manager
AXIS BANK LTD
Arrah
12.2022 - 08.2023
Business Banking Relationship Manager
HDFC BANK LTD
Patna
08.2021 - 11.2022
Relationship Manager, Business Loan Group
CSB BANK LTD
NEW DELHI
10.2020 - 07.2021
Business Banking Relationship Manager
ICICI BANK LTD
DELHI
07.2018 - 02.2020
Education
POST GRADUATE DIPLOMA IN BANKING AND FINANCE - Banking And Finance
MANIPAL ACADEMY OF HIGHER EDUCATION
Bengaluru, India07.2018
Bsc science - Physics Honor's
Magadh University
01.2015
Skills
- Organizational leadership
- Verbal/written communication
- Team collaboration
- Emergency management
- Team leadership
- Communication
- Sales Planning
- Channel Management
- B2C
- Quality
- Process improvement
- MS-Office
- Analytical problem-solving
- Risk analysing
- Procedure development
- Continuous improvements
- Excel
- PPT
Accomplishments
- Got recognized and awarded at Zonal platform by National Head of Retails Banking and Zonal Manager of CSB Bank, By Circle head & BBH of HDFC Bank for superb contribution in Assets and Income profitability and holding the position in top as a RM in circle.
- Ensured that income plans for the month and year are duly met across product.
- Achieved portfolio level benchmarks.
- Income products were sold to each group of the portfolio in the year.
- Ensured that the benchmark sales per day are met.
- Ensure quality customer service is delivered along with attrition control.
- Recording complaints as per the specified process along with resolution of complaints received from customers within stipulated TAT.
- Preventive complaint management.
- Promoting all direct banking channels and ensuring that the customer is utilizing the same.
- Regular contact is maintained with all portfolio customers & also contacted every month and entire portfolio is contacted at least once every quarter.
- Customer interactions as well as profile changes (if any) are duly updated on CRM Next.
- Error free documentation for Business loan for all type of customer retail & wholesale (PVT LTD/LLP/PROPRITERSHIP/INDIVIDUAL).
Personal Information
- Date of Birth: 02/13/95
- Gender: Male
- Marital Status: Married
Timeline
CITY MANAGER
NISSAN RENAULT FINANCIAL SERVICES INDIA PRIVATE LTD
09.2023 - Current
Business Banking Relationship Manager
AXIS BANK LTD
12.2022 - 08.2023
Business Banking Relationship Manager
HDFC BANK LTD
08.2021 - 11.2022
Relationship Manager, Business Loan Group
CSB BANK LTD
10.2020 - 07.2021
Business Banking Relationship Manager
ICICI BANK LTD
07.2018 - 02.2020
POST GRADUATE DIPLOMA IN BANKING AND FINANCE - Banking And Finance
MANIPAL ACADEMY OF HIGHER EDUCATION
Bsc science - Physics Honor's
Magadh University