

A dedicated Customer Service Associate with seven years of experience in providing excellent customer service through active listening and problem-solving. Whit deep knowledge of how to best assist all types of clients in the most challenging situations, whether face to face, over the phone, or by e-mail. Very well organized with the ability to be productive, dependable, and multitask when necessary. A team player, capable of assuming a variety of responsibilities.
I’m planning and organizing my work in order to enhance performance, maximize productivity, and increase efficiency.
Using relevant knowledge, know-how, and skills to explain and clarify thoughts and ideas.
I’m always trying to identify the problem, propose solutions, choose the best one, and implement it.