Samhetha NS

• Facilitated requirement gathering workshops, resulting in clear project objectives and deliverables and removing the redundant areas of business.
• Implemented Agile methodologies within project teams, increasing overall adaptability and responsiveness to adhere to timelines.
• Created detailed user stories for system enhancements, leading to improved functionality in the Finance& Accounting Operations.
• Interacted with internal team and external clients to understand business needs and translate into requirements and project scope.
• Developed customized SLA and standard govern reports in ServiceNow, summarizing and presenting data in visually appealing format.
• Conducted demo sessions for UAT to the client from different areas of F&A
• Created BSD, RTM documents for STP, O2C and R2R models of business for F&A for multiple service clients
• Part of sunsetting project and actively created documentation for data archival and data migration

• Led back-end and front-end developer teams, ensuring clean coding, comprehensive test coverage and adherence to quality standards.
• Facilitated requirement gathering sessions, collaborating closely with stakeholders to capture and prioritize project needs effectively, including working on BRD and FRD to replicate sales tax calculations for the USA marketplace.
• Implemented Sales Tax and VAT taxation integration for processing international orders from different parts of the world.
• Provided weekly updates and progress reports to clients, ensuring transparency and alignment with project objectives.
• Spearheaded wireframing initiatives, translating business requirements into intuitive user interfaces and efficient user experiences.
• Coordinated with UI/UX teams to ensure seamless integration of design elements with development efforts.
• Managed sprint planning, execution, and monitoring, fostering a culture of continuous improvement and delivery within the Agile framework.
• Conducted retrospective sessions to gather feedback, identify areas for improvement, and implement actionable strategies to enhance team performance and efficiency.
• Successfully liaised with third-party tax calculation APIs for seamless integration with the US marketplace functionality.
• Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
• Actively participated in client meetings to provide solutioning address challenges, and collaborate on potential solutions.

Client: NittaGelatin India Private Limited

• Led and coached cross-functional development teams, fostering Agile principles and practices, resulting in a increase in product delivery efficiency.
• Facilitated all Scrum events, including Daily Stand-ups, Sprint Planning, Sprint Review, and Sprint Retrospectives, ensuring alignment with the Agile framework.
• Collaborated closely with Product Owners to prioritize and refine the product backlog, ensuring that business objectives were met.
• Conducted Agile training sessions for team members, helping to improve their understanding of Agile concepts and methodologies.
• Implemented effective Agile Metrics and reporting to track team performance and product progress.
• Served as a liaison between technical and non-technical stakeholders, promoting transparency and communication.
• Overall setup of taxation for MNB Tax Domicile like VAT, Sales tax, GST that are region specific

Developed a compelling brand story and positioning strategy tailored to Luxury Brands in Canada Marketplace. Managed vendor relationships, ensuring adherence to quality standards, ethical sourcing practices, and brand values. Analyzed market trends and forecasted sales to establish distribution channels and product plans.

• Canadian Marketplace Point of Contact (POC) with strong knowledge of Amazon Retail systems and data sources used for report generation.
• Collaborated with stakeholders to define use cases and establish standardized report outputs.
• Worked on GST, PST and HST and aligning with the VAT data to understand the standard taxation applicable for luxury products in comparison to products
• Delivered historical and real-time performance reports to stakeholders, including high-level summaries, detailed analyses, and recommendations.
• Represented the team on medium-sized analytical projects, facilitating communication across departments.
• Compiled statistical data and wrote narrative reports summarizing trends, quality assurance findings, and recommendations.
• Liaised with finance and accounting teams on matters including ensuring smooth execution of payouts in the
• Canadian marketplace and collaborated on maintaining accurate general ledger (GL) accounts related to luxury brand vendors.

• Accumulated over 2+ years of relevant experience, with a particular focus on end-to-end business process implementations.
• Demonstrated proficiency in Sales & Distribution and a track record of 2+ years of expert utilization of business analysis skills.
• Effectively communicated and engaged with key stakeholders to understand and resolve complex issues, ensuring smooth project execution.
• Migration of tax for multiple India-market based project from VAT to GST
• Deep understanding of customer business processes for innovative solutions O2C, P2P and R2R
• Collaboration with integrated modules (MM, FI) for optimized system functionality.
• Expert in creating Business Blueprints and Functional Specifications for
• standardized configurations and streamlined processes.
• Responsible for comprehensive process documentation and User Acceptance Testing (UAT) for smooth transitions.
• Ability to identify and define improved "to-be" processes from "as-is" states.
• Possesses a wealth of expertise in the pricing configuration and tax configuration for USA Marketplace to Indian Marketplace