Samiksha Kamra
New Delhi
Summary
Hard working professional with more than 11 years of experience in Client Engagement & Relationship Management. Possess experience and skills in achieving sale targets, cross selling wealth & bank products, analyzing customer needs. Also experience in Financial Statement Analysis, Financial accounting and Bank reconciliation. Hardworking relationship manager proficient at devising personalized solutions to meet all types of customer demands. Positive and upbeat team player and clear communicator with demonstrated success several years of experience.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Burgundy Private - Relationship Manager
Axis Bank
New Delhi
03.2024 - Current
- Acquire, retain, deepen portfolio to maximize sales performance to achieve revenue targets through liability products (Current /Savings/Term deposits), Wealth management products
- Offer Wealth Management Solutions to the clients across the asset class spectrum
- Equites, Fixed income, Portfolio Management Services, Alternate Investment Funds
- Leverage product & investment experts to generate product specific investment ideas for prospecting clients
- Maintained accurate records of all client interactions within the company's CRM system.
- Managed daily operations including scheduling appointments, coordinating meetings and preparing agendas.
- Provided ongoing support throughout the sales cycle by responding promptly to inquiries, resolving issues, and following up on requests in a timely manner.
- Analyzed market trends and identified potential new customers through research activities.
Pioneer Private Banking - Relationship Manager
Indusind Bank
New Delhi
02.2021 - 03.2024
- Identifying & acquiring a robust set of clients, and getting them on boarded on Pioneer Banking
- Managing 300+ active & potential key accounts in Delhi NCR, primarily OPDT customers
- Understanding current set-up of client and offering customized Asset-Allocation strategy in line with their investment needs to achieve fee targets month on month through Mutual Funds/ PMS/ AIF, Life/Health insurance, General insurance/TFX Revenue / Home Loan Lian/LAP and Credit cards and liaison with Channel Partners to increase product penetration
- Developed tailored solutions for high-net-worth individuals, trusts and foundations based on their specific needs.
- Conducted financial analysis and provided advice to clients on investments, asset allocation, tax planning and retirement strategies.
ICICI PBG- Relationship Manager
ICICI Bank
New Delhi
01.2020 - 01.2021
- Main deliverables are building and maintaining long term relationships and growing revenues
- By reaching out to all mapped portfolio clients on a periodic basis (defined) and cross selling CASA/FD, Mutual Funds/PMS/AIF, Life & General Insurance, Assets, TFX Revenue
- By ensuring compliance with key regulatory and bank level requirements
- Resolving queries of all mapped clients within TAT specified
- Developed strategies to attract new customers while retaining existing ones
- Provided ongoing support throughout the sales cycle by responding promptly to inquiries, resolving issues, and following up on requests in a timely manner.
Yes First Wealth Management - Relationship Manager
Yes Bank
New Delhi
05.2019 - 01.2020
- Management of portfolio of customers and deepening banking relationship by cross-selling products/services as per the profile and need of HNI customers
- Sales across all product segments - CASA/FD, Mutual Funds/PMS/AIF, Life & General Insurance, & All Asset Products
- Acquiring new customers through referrals from clients in existing portfolio and self-generated leads and thereafter cross sell on these client relationships
- Conducted regular client meetings to assess progress, discuss opportunities for growth, and address any concerns
Key Account Relationship Manager & Supervisor
S.C. Kamra & Cimiany
New Delhi
05.2017 - 04.2019
- Provide primary interface to manage and ensure timely resolution of customer concerns
- Generate new business through Corporate Network and references
- Accompany the team to seminars/conferences and indulge in interaction with senior corporate members to build a great rapport and identify opportunities for business
- Prepare regular client reports and attend client meetings with supervision of accounts to ensure completion of deliverable cases in time
- Suggest actions to improve efficiency and identify opportunities for growth in portfolio of accounts
- Track and coordinate all activities occurring for each account and develop the business towards the projected growth ethically, timely and economically
Select Relationship Manager
Indusind Bank
New Delhi
07.2016 - 05.2017
- Manage relationships of existing portfolio of clients to up-sell and cross-sell different products of the bank with main focus on Wealth products
- Enhance the value of existing Current & saving accounts, Retention of accounts
- Handle customer issues and help resolve them within the specified TAT
- Sales targets spread across liabilities with key focus on Mutual funds/PMS , Life/Health/General Insurance, Credit Cards, CASA/FD, TFX, Assets- Home Loan/LAP, Auto Loan, Business/Personal Loan Products
- Drive higher product and channel penetration to deepen mapped relationships and to increase wallet share with the bank
- Advised clients on investment options such as stocks, bonds, mutual funds, ETFs, annuities
Personal Banker
HDFC Bank
New Delhi
05.2015 - 07.2016
- Servicing the walk-in clients of the bank and resolving issues/concerns and discussing products
- Customer Portfolio management and conversion of business from leads generated from portfolio, bank internal database and referrals from existing client base
- Enhancement and deepening of the existing relationships by cross-selling products and services across all product segments - CASA, Asset Products, Mutual Funds, Life & General Insurance
- Held an integral role in conversion of personal loans and business loans
- Build knowledge about latest banking products and services through workshops and industry events.
Executive Trainee
DCM Shriram Cinsilidated Ltd.
New Delhi
06.2010 - 05.2012
- Responsible for MIS preparation and report generation to provide monthly performance review of all business units and providing support in the analysis for enhanced operations
- Performing cost-benefit, variance and cash flow analysis on the financial statements on a monthly basis and yearly budgeting
- Actively handling the full cycle of accounts payable process and processing payments on SAP
- Providing support in statutory audit and tax accounting and preparing periodic tax returns
- Implemented changes to accounting process & created databases which increased efficiency
Education
PGDM -
Great Lakes Institute of Management, Chennai
01.2014
BBA -
Guru Gobind Singh Indraprastha University, Delhi
01.2010
Class XII, CBSE -
Sanskriti School, Delhi
01.2007
Class X, CBSE -
Sanskriti School, Delhi
01.2005
Skills
- Client Engagement & Relationship Management
- Sales Target Achievement
- Cross Selling
- Wealth Management
- Acquiring and Retaining Portfolios
- Liability Products (Current/Savings/Term Deposits)
- Wealth Management Solutions
- Investment Ideas Generation
- Identifying Potential Investment Products
- Key Account Management
- Customized Asset Allocation Strategy
- Mutual Funds/PMS/AIF
- Life/Health/General Insurance
- Client Reports Preparation
- Customer Portfolio Management
- Up-selling and Cross-selling
- CASA/FD
- Current & Saving Accounts Enhancement
- Customer Issue Resolution
- Product and Channel Penetration
- Personal Banking
- Customer Servicing
- Business Conversion
- Knowledge of Banking Products and Services
- Financial Analysis
- Cost-Benefit Analysis
- Cash Flow Analysis
- Treasury Management
- MS Office (Word, Excel, PowerPoint, Access)
- NISM V A Certification
- Composite License (Insurance Regulatory and Development Authority)
Certification
- NISM V A - Associaton of Mutual Funds in India
- Composite License - Insurance Regulatory and Development Authority
Summerinternship
Asahi India Glass Ltd., Banking & Treasury Dept., Managing Ciriirate Liquidity, Analyzing the liquidity positon, daily cash fow management, budgetng and forecastng funding requirements; Preparing CMA reports for bank fnance assessment, monthly MIS reports; Understanding various Trade Finance methods, documentaton & payment; Getng a practcal exposure in month-end Treasury reportng, liaising with banks and other ad-hoc regulatory reportng.
Applicationsworkedon
- Ofce Automaton: MS Ofce (Word, Excel, PowerPoint, Access), SAP (FICO), Finacle, CRM
- Analytcs & ERP Sofware : SPSS Statstcs, Qlik View, Tableau, Open ERP, Crystal Ball, Capstone Simulaton
Professional Snapshot
Hard working professional with more than 11 years of experience in Client Engagement & Relatonship Management. Possess experience and skills in achieving sale targets, cross selling wealth & bank products, analyzing customer needs. Also experience in Financial Statement Analysis, Financial accountng and Bank reconciliaton.
Personal Information
- Father's Name: Mr. S.C. Kamra (Advocate)
- Mother's Name: Mrs. Aruna Kamra (Homemaker)
- Date of Birth: 04/14/1989
Awards
- Partcipated in workshop on Business Valuatin by Prof. Aswath Damodaran (Jan 2014)
- Among top 6 teams in the event Campaign fir a cause if Cinfuence 2012, IIM Ahmedabad (Nov 2012)
- Involved in Leadership Experiental Project - Karma yiga
- Member, Admissiins Cimmitee - Designing of brochure and handling of admission related queries
- Awarded certfcates for Academic Excellence (2002-2005)
Projects
Relatve Valuatin & Financial Statement Analysis if Britannia Industries, Analyzed the frm with other industry players using valuaton techniques such as DCF model, DDM model, Valuatoo Multtlel, Relidual Earoiog. Pitch iresentatin fir Ambadi Enteririses Limited, Various fund raising methods were compared on the basis of tming, pricing, executon complexity, marketability, SEBI review process and takeover implicatons. Effect if Oitmal Caiital Structure in Value/Prifitability if firm, Overall performance of three frms was evaluated in terms of their capital structure and optmal capital structure was determined.
Timeline
Burgundy Private - Relationship Manager
Axis Bank
03.2024 - Current
Pioneer Private Banking - Relationship Manager
Indusind Bank
02.2021 - 03.2024
ICICI PBG- Relationship Manager
ICICI Bank
01.2020 - 01.2021
Yes First Wealth Management - Relationship Manager
Yes Bank
05.2019 - 01.2020
Key Account Relationship Manager & Supervisor
S.C. Kamra & Cimiany
05.2017 - 04.2019
Select Relationship Manager
Indusind Bank
07.2016 - 05.2017
Personal Banker
HDFC Bank
05.2015 - 07.2016
Executive Trainee
DCM Shriram Cinsilidated Ltd.
06.2010 - 05.2012
PGDM -
Great Lakes Institute of Management, Chennai
BBA -
Guru Gobind Singh Indraprastha University, Delhi
Class XII, CBSE -
Sanskriti School, Delhi
Class X, CBSE -
Sanskriti School, Delhi
- NISM V A - Associaton of Mutual Funds in India
- Composite License - Insurance Regulatory and Development Authority
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