SAP Module
Samir Bisen
Service Engineer
Near Ramnagar,Wani
Summary
My passion of learning new work and developing ours self for better and secure future. Seeking a challenging and growth oriented career where I can fully utilize my skills and available resources with the opportunity for professional growth and to excel by contributing towards the achievement of organizational goal.
Overview
7
7
years of professional experience
2
2
Languages
Work History
Workshop Manager
Automotive Manufacturers Pvt Ltd
05.2019 - Current
- Reviewed client notes and feedback on product issues to assist in the fault-finding and repair process.
- Reviewed and analyzed system data to identify escalations and problems.
- Quickly identified root problems of quality issues, implementing appropriate actions for prompt resolutions.
- Maintained an accurate and up to date work log, including inspection reports and installation records.
- Performed preventive and corrective maintenance to reduce faults.
- Kept strong knowledge of health and safety regulations, promoting adherence to minimize staff risk.
- Met daily, weekly and monthly service and repair targets consistently to improve customer satisfaction.
- Complied with warranty procedures during repairs and with warranty material on repair completion.
- Managed team of technicians, fostering collaboration and enhancing skill development.
- Developed training programs for new employees, enhancing onboarding experience and proficiency.
- Managed and led a team of technicians for optimal productivity and job satisfaction.
Service Advisor
Pawansut Honda Chandrapur
12.2018 - 04.2019
- Executed preparation of estimates for accidental vehicle damages, improving service efficiency.
- Compiled detailed documentation for accidental vehicles to support service accuracy.
- Evaluated repair needs and communicated costs and timelines to customers effectively.
- Coordinated with workshop, parts, and valeting teams to ensure seamless operational flow.
Education
Bachelor of Engineering - Mechnical Engineering
Rajiv Gandhi College Of Engineering And Research
Chandrapur, MHHigher Secondary Education - Science, Mathematics, Chemistry, Biology and Information Technology
Lal Bahadur Shastri Jr.College
Bhandara, MHSkills
Quick learner
Software
ERM
Auto Cad
Ensys
Java
HTML
Timeline
Workshop Manager
Automotive Manufacturers Pvt Ltd
05.2019 - Current
Service Advisor
Pawansut Honda Chandrapur
12.2018 - 04.2019
Bachelor of Engineering - Mechnical Engineering
Rajiv Gandhi College Of Engineering And Research
Higher Secondary Education - Science, Mathematics, Chemistry, Biology and Information Technology
Lal Bahadur Shastri Jr.College