Summary
Overview
Work History
Education
Skills
Software
Timeline
Generic

Samir Bisen

Service Engineer
Near Ramnagar,Wani

Summary

My passion of learning new work and developing ours self for better and secure future. Seeking a challenging and growth oriented career where I can fully utilize my skills and available resources with the opportunity for professional growth and to excel by contributing towards the achievement of organizational goal.

Overview

7
7
years of professional experience
2
2
Languages

Work History

Workshop Manager

Automotive Manufacturers Pvt Ltd
05.2019 - Current


  • Reviewed client notes and feedback on product issues to assist in the fault-finding and repair process.
  • Reviewed and analyzed system data to identify escalations and problems.
  • Quickly identified root problems of quality issues, implementing appropriate actions for prompt resolutions.
  • Maintained an accurate and up to date work log, including inspection reports and installation records.
  • Performed preventive and corrective maintenance to reduce faults.
  • Kept strong knowledge of health and safety regulations, promoting adherence to minimize staff risk.
  • Met daily, weekly and monthly service and repair targets consistently to improve customer satisfaction.
  • Complied with warranty procedures during repairs and with warranty material on repair completion.
  • Managed team of technicians, fostering collaboration and enhancing skill development.
  • Developed training programs for new employees, enhancing onboarding experience and proficiency.
  • Managed and led a team of technicians for optimal productivity and job satisfaction.

Service Advisor

Pawansut Honda Chandrapur
12.2018 - 04.2019
  • Executed preparation of estimates for accidental vehicle damages, improving service efficiency.
  • Compiled detailed documentation for accidental vehicles to support service accuracy.
  • Evaluated repair needs and communicated costs and timelines to customers effectively.
  • Coordinated with workshop, parts, and valeting teams to ensure seamless operational flow.

Education

Bachelor of Engineering - Mechnical Engineering

Rajiv Gandhi College Of Engineering And Research
Chandrapur, MH

Higher Secondary Education - Science, Mathematics, Chemistry, Biology and Information Technology

Lal Bahadur Shastri Jr.College
Bhandara, MH

Skills

Quick learner

Software

SAP Module

ERM

Auto Cad

Ensys

Java

HTML

Timeline

Workshop Manager

Automotive Manufacturers Pvt Ltd
05.2019 - Current

Service Advisor

Pawansut Honda Chandrapur
12.2018 - 04.2019

Bachelor of Engineering - Mechnical Engineering

Rajiv Gandhi College Of Engineering And Research

Higher Secondary Education - Science, Mathematics, Chemistry, Biology and Information Technology

Lal Bahadur Shastri Jr.College
Samir BisenService Engineer