Parag Patil
Borivali
Summary
Business Analyst with 7.4+ years of experience in the BFSI domain.(Retail Banking, Capital markets, Finance) Specializing in process analysis, requirement gathering, and automation projects. Proven track record of enhancing operational processes and supporting business decision-making through effective business solutions.
Overview
2
2
Languages
1
1
Certification
9
9
years of professional experience
Work History
Deputy Manager ( Business Analyst)
Piramal
Mumbai
02.2024 - 04.2025
- Automated and streamlined the Systems to enhance efficiency, reduce manual efforts, and improve customer satisfaction.
- Defined user stories and acceptance criteria , create flow diagrams based on stakeholder inputs, regulatory requirements, and business objectives..
- Captured As-Is processes, identified gaps, and defined To-Be processes to optimize business workflows and improve operational efficiency.
- Utilized prioritization techniques for requirement purposes, ensuring that the most critical needs were addressed first
- Conducted in-depth analysis of business processes, identified gaps, and recommended process improvements, resulting in a 15% increase in operational efficiency
- Managed changes in project requirements by analysing their impact and coordinating updates with stakeholders, and development teams.
- Coordinated with cross-functional teams to ensure successful implementation and integration of system features.
- Implemented process improvements for project delivery by adopting Agile methodologies and tools like JIRA.
- Effectively managed and monitored project risks and issues throughout the project lifecycle, ensuring minimal impact on deliverables and timelines.
- Facilitated user acceptance testing UAT sessions to validate application requirements.
- Used Power BI to collate and evaluate project data, presenting findings to key stakeholders.
Team Leader (Business Analyst)
(Tech Mahindra)
Mumbai
11.2019 - 11.2023
- Gathered requirements through techniques such as brainstorming sessions, workshops, and interviews, ensuring a comprehensive understanding of business needs in the Banking BFSI domain.
- Attend daily stand-up meetings, sprint reviews, and retrospectives, ensuring effective communication, transparency, and team collaboration throughout the Agile/Waterfall development process
- Developed BRD, FRD, and User Stories to represent proposed solutions, facilitating clear communication and alignment with stakeholders.
- Conducted gap analysis to identify discrepancies between current and desired states, enabling targeted improvements
- Supported API integration efforts by gathering business requirements and ensuring seamless connectivity between internal systems and third-party services
- Conducted user acceptance testing (UAT) and provided feedback to the development team to ensure system functionality and usability.
Technical Associate
(Tata Communications LTD)
Mumbai
07.2018 - 11.2019
- Cooperated with project partners to develop system analysis and new system design based on client specifications
- Understanding business needs and developing a roadmap for further development and post implementation support
- Critical thinking skills and the ability to use logic and reasoning to identify the strengths and weaknesses of solutions, conclusions and approaches to problems
- Acted as a liaison between business stakeholders and technical teams, ensuring smooth project implementation and addressing any issues or concerns.
Associate Engineer
Tata Communications LTD
Mumbai
03.2016 - 03.2017
- Identified and clarified technical issues related to new or existing products
- Communicate findings to the respective business unit
- Providing technical support to the customer for REMOTE HAND SERVICE Software knowledge of BMC Remedy and Viznet
- Collaborate with development teams to investigate and resolve software bugs and issues
- Escalate complex issues to the appropriate teams and follow up to ensure timely resolution.
Education
BE - EXTC
Atharva College of engineering
Mumbai01-2015
HSC -
Gokhale College
Mumbai01-2010
SSC -
S.t Francis High School
Mumbai, Maharashtra01-2008
Skills
- Business process analysis and improvement
- Requirements gathering and documentation
- Business analysis and visualization
- Agile methodologies
- Stakeholder management
- SDLC lifecycle
- Problem-solving and critical thinking
- Knowledge of Microsoft Office Suite, SQL, Jira
- Power BI
Certification
- CBAP
- Facebook Ads
Accomplishments
Cross-functional Collaboration and Stakeholder Management: Demonstrated your ability to effectively collaborate with cross-functional teams and manage stakeholder relationships.
Hobbies and Interests
- Watching Cricket
- Listening Music
Languages
English
Advanced
C1
Hindi
Advanced
C1
Timeline
Deputy Manager ( Business Analyst)
Piramal
02.2024 - 04.2025
Team Leader (Business Analyst)
(Tech Mahindra)
11.2019 - 11.2023
Technical Associate
(Tata Communications LTD)
07.2018 - 11.2019
Associate Engineer
Tata Communications LTD
03.2016 - 03.2017
BE - EXTC
Atharva College of engineering
HSC -
Gokhale College
SSC -
S.t Francis High School