Samiullah Lasu
Leh Ladakh
Overview
17
17
years of professional experience
Work History
Assistant Vice President/Branch Manager
Axis Bank
Leh
07.2020 - Current
- Tracked competitor's activities in order to stay ahead of market trends and adjust pricing accordingly.
- Monitored sales activity and adjusted operational plans as needed.
- Initiated cost-saving measures to reduce expenses while maintaining quality services.
- Assisted in developing short-term goals for the branch that aligned with overall corporate objectives.
- Managed daily operations of the branch, including staffing, scheduling, budgeting.
- Completed day-to-day duties accurately and efficiently.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Maintained a high level of customer satisfaction by responding promptly to inquiries or complaints.
- Prepared monthly performance reviews for all employees under direct supervision.
- Developed and implemented financial strategies to maximize profits and reduce costs.
- Created financial management mechanisms to minimize financial risk to business.
- Coordinated activities between various departments within the bank to ensure efficient workflow.
- Developed and implemented strategies to increase branch profitability.
- Created and updated financial reports on frequent basis to present information to leadership teams.
- Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.
- Established policies and procedures to ensure compliance with regulatory requirements.
- Recruited, hired, trained, evaluated and coached team members in order to build a strong workforce.
- Conducted reviews and evaluations for cost-reduction opportunities.
- Identified areas of improvement in customer service processes and developed solutions accordingly.
- Maintained regular performance appraisals for subordinates through verbal, written and on-going review programs.
- Collaborated with senior management to create an effective business plan.
- Provided guidance and support to branch personnel in resolving customer complaints.
- Cultivated relationships with existing customers through professional interaction and tailored advice.
- Analyzed competitors and market trends to facilitate business growth.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Worked with cross-functional teams to achieve goals.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Identified needs of customers promptly and efficiently.
Senior Manager, Branch Head
Hdfc Bank
Leh
04.2014 - 07.2020
Manager, Personal Banker
Hdfc Bank
Leh
09.2012 - 04.2014
Financial Analyst
American Express
Gurgaon
12.2007 - 09.2012
Education
Master of Commerce - Commerce
09-2007
Bachelor of Commerce - Commerce
06-2005
Skills
- Financial analysis
- Regulatory compliance
- Budget management
- Sales monitoring
- Customer service
- Team building
- Performance appraisal
- Problem solving
- Operational planning
- Leadership development
- Performance management
- Relationship management
- In-depth research
- Interpersonal communication
- Multitasking Abilities
- Compliance training
- Accountability
Accomplishments
- Awarded three times in a row for being the top performer in deposit mobilisation for the Axis JAS campaign for the years 2021,2022 and 2023.
- Awarded the top performer in RTFX business for the year 2022-23.
- Awarded the top performer in Mutual Fund Campaign for the years 2015-2018 at Hdfc Bank.
- Awarded for being one of the top performer in Life Insurancd Business in the region for the year 2016 at Hdfc Bank.
- Exceeded the yearly CASA, RTFX and TPP targets consistently at both Hdfc Bank Leh and Axis Bank Leh.
- Awarded the best performer in customer satisfaction in TBASS at American Express India Pvt Ltd for the year 2010.
References
References available upon request.
Timeline
Assistant Vice President/Branch Manager - Axis Bank
07.2020 - Current
Senior Manager, Branch Head - Hdfc Bank
04.2014 - 07.2020
Manager, Personal Banker - Hdfc Bank
09.2012 - 04.2014
Financial Analyst - American Express
12.2007 - 09.2012
Delhi University - Master of Commerce, Commerce
Delhi University - Bachelor of Commerce, Commerce