Samiya Nahdi

• Successfully implemented Coupa Pay to automate payment processes and reduce manual effort.
• Mapped and transformed data between NetSuite and Coupa, ensuring accuracy and consistency.
• Resolved integration issues to maintain seamless data flow and efficient payment processing.
• Demonstrated proficiency in NetSuite SuiteScript, SuiteFlow, and customization techniques.
• Applied understanding of RESTful APIs and SOAP web services for effective data exchange.
• Enhanced accuracy of payments, resulting in fewer payment errors.
• Increased visibility and control over payment processes, optimizing operational efficiency.

Bridge Tower Media.

Administered finance modules including accounts receivable, general accounting, and ledger maintenance.

Roles and Responsibilities:

• Executed CSV data imports into NetSuite aligned with client directives.
• Oversaw log monitoring and provided solutions for daily production challenges.
• Compiled reports and saved searches for user insights.
• Engineered workflows to optimize business operations.

ZENOTI.

A cloud-based business management software for the wellness and beauty industry.

Roles and Responsibilities:

• Worked on finance modules such as journal entries, accounts payables, accounts receivables, general accounting, and general ledger.
• Worked extensively on CSV imports to add or update data in NetSuite, as per client specifications.
• Monitor logs and provide fixes for day-to-day production issues.
• Preparing reports and saved searches for users.
• Experience in creating workflows.

Arista Networks.

It provides high-performance, multilayer network switches for software-defined networking (SDN), targeting large data centers, cloud computing, and high-frequency trading environments.

• Managed core business processes in NetSuite, including Order-to-Cash (O2C), and Procure-to-Pay (P2P) cycles.
• Performed daily NetSuite administration, including user/role management, troubleshooting, and end-user support.
• Designed and deployed extensive customizations on transaction forms, entity records, custom fields, and dashboards.
• Led data migration activities using CSV imports, and created field mapping templates to integrate legacy data.
• Actively participated in the full project lifecycle, from new implementations and gathering requirements to UAT, bug fixing, and post-production support.
• Developed documentation and provided user training on new features and processes.
• Day-to-day administration of NetSuite, including user role management, troubleshooting, and end user support.

• Created and managed support tickets using ServiceNow to resolve incidents and fulfill service requests.
• Administered Active Directory for user account management, password resets, and access provisioning.
• Supported infrastructure issues related to VMware virtual machines and AWS cloud services.
• Assisted in system troubleshooting, VM configuration, and cloud instance monitoring.
• Collaborated with developers and infrastructure teams to resolve critical issues.
• Authored Standard Operating Procedures (SOPs), and aided QA in post-deployment testing.