Sampath Kumar Katla
Hyderabad
Summary
Seeking a position to utilize my skills and abilities in the industry that offers professional growth while being resourceful and innovative.
Equipped with strong problem-solving abilities, willingness to learn and adapt new skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
32
32
years of professional experience
Work History
Assistant Manager
BA Continuum India (P) Ltd.
05.2011 - Current
- Global role of Quality Check.
- In ATM Cash Exceptions we Research & Reconcile ATMs on Cash Deposit, Dispense and Cheque exceptions generated from image ATM machines. Being subject matter expert (SME) providing floor support to the team and giving the proper training. Extensive experience and knowledge in ATM Cash Deposit, Dispense and Cheque Exceptions process procedures.
- A non-bank subsidiary of Bank of America
- Auditing exceptions processed by Analysts and provide quality feedback
- Completing Audits within the SLA
- Preparing Daily/Weekly & Monthly Quality Reports/Error Analysis and present to the team and Leadership every month
- Interact with business partners and units on day to day functionalities
- Provide subject matter expertise on process and procedures
- Handling and clarifying queries within the team and to LOB partners as an SME
- Training the Team on end to end process and procedures
- Job involves organizing Quality meetings on regular basis with the team and provide updates
- Identified the areas of improvement and shared inputs with Line of Business for CEP Application Enhancement
- Responsible for overseeing the day-to-day operations of the team, distributing the workload evenly amongst the staff
- Sharing best practices to the team
- Conducting monthly PKT
- Calibration calls with QA team to understand the major cause of errors accordingly plan a refresher
Team Developer
BA Continuum India (P) Ltd.
11.2007 - 04.2011
- In Return Mail process we receive the account statements of the customers, which are returned to the bank due to wrong address or change in the address. Here, we update the better address of the customer on the account statement or suppress it accordingly.
Senior Team Member
BA Continuum India (P) Ltd.
12.2006 - 10.2007
- In Research & Adjustments process we receive the cases on the check deposits of the customers with a variation in the actual amount and deposit amount. Here, we research on the instrument and credit the amount to the customer according to the error type.
Team Member
BA Continuum India (P) Ltd.
12.2004 - 11.2006
- In Lockbox process we receive checks and invoices of the vendors and process the same according to the customer instructions.
Accountant cum Computer Operator
Guddu Arts & Outdoor Advertising Agency, Hyderabad
01.2001 - 11.2004
- Responsible for maintaining all company accounts (Internal & External). Finalizing day-to-day accounts.
Freelancer
Freelancer
04.1994 - 09.2000
- Savings Bank Accounts Reconciliation of Andhra Bank, Karimnagar.
- Demand Drafts Reconciliation of SBH and Sri Sathavahana Grameena Bank, Karimnagar.
- Master Database Creation of Savings and Current Accounts of Andhra Bank, 5 branches in Karimnagar District from Manual ledgers to Computers
- Interest calculation of various deposits and loans of SBH and Co-operative Urban Bank, Karimnagar.
- Master Database Creation of Land Records of Registration Department at Jogipet, Medak District from Manual Ledgers to Computers
- Weekly statement of Assets and Liabilities for Andhra Bank 40 Branches, Karimnagar.
Education
B.Com. general -
SRR Degree College
Karimnagar03-1994
Intermediate -
Mahathi Junior College
01-1990
SSC -
Vaniketan Bala Vihar
Karimnagar01-1988
Skills
- Operating System: MS-Windows
- GUI: MS-Office (Word, Excel & Power Point)
- Others: OS & Software installation, Hardware trouble shooting
- Typing: 55 WPM
Accomplishments
- Played a vital role in migration of CEP application from TEBS application which includes testing and reporting the bugs and provide the feedback on the behavior of the application before it rolls out to the production
- Completed a BPR which resulted in time saving 23.94 hrs/month by reducing the time required to login to different applications on daily basis whenever change systems due to technical issue or for any other reasons. Directly can open through HTML favorites link
- Completed a COP which resulted in increased productivity and customer satisfaction in August 2015
- Completed MBF which resulted in reducing variation by 42% and improved team efficiency by 8% in July 2015
- Completed a COP which resulted in time saving 11 hrs/month in July 2014
- Recognized with couple of Global Recognition Awards for performance and other improvement projects
Interests
Eager to earn knowledge on different Financial Products, Playing shuttle
Languages
English, Hindi, and Telugu
STRENGTHS:
- Significant exposure in Banking and Financial Management industry.
- Problem solving and analytical skills
- Decent communication skills, Self-motivated and good team player
- Willingness to Learn and Adapt the change
- Flexible towards shift extension
Timeline
Assistant Manager
BA Continuum India (P) Ltd.
05.2011 - Current
Team Developer
BA Continuum India (P) Ltd.
11.2007 - 04.2011
Senior Team Member
BA Continuum India (P) Ltd.
12.2006 - 10.2007
Team Member
BA Continuum India (P) Ltd.
12.2004 - 11.2006
Accountant cum Computer Operator
Guddu Arts & Outdoor Advertising Agency, Hyderabad
01.2001 - 11.2004
Freelancer
Freelancer
04.1994 - 09.2000
B.Com. general -
SRR Degree College
Intermediate -
Mahathi Junior College
SSC -
Vaniketan Bala Vihar