Enthusiastic technical service executive eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of innovation, development, market research and customer interactions. Great in communication. Motivated to learn, grow and excel in Personal care industry.
Overview
4
4
Languages
4
4
years of post-secondary education
2
2
years of professional experience
Work History
Technical Service Executive
Wacker Metroark Chewmicals Pvt. Ltd.
Kolkata, West Bengal
2020.02 - Current
Worked extensively in skin care, color cosmetics, hair care and toiletries with performance oriented silicones.
Formulating customer specific silicones.
Developing new functionality products and setting up standard test methods
Development and scale up operations in pilot plant and production plant (Technical support)
Providing support to sales by developing formulation guidelines, samples of application products
Conducting external studies (consumer level) for hair care product efficacy
Giving seminars and presentations to customers and distributors to help them understand the products
Visiting regional customer's plants and labs to help carry out new formulations and application studies.
Regular meetings with customers and sales team to understand the market and its requirements.
Providing technical support to regional and key accounts.
Reporting to technical team, sales and supply chain regarding specific work (meeting of minutes, technical discussions) a nd marinating work reports on daily basis to technical head and team.
Presenting technical seminars and training to distributors and in WMC internal occasions
Research and Development Executive
Wacker metroark chemicals Pvt. Ltd.
Kolkata, West Bengal
2019.05 - 2020.02
Formulation of customer specific silicones for key accounts
New product development through R&D and innovation, Development of standard test methods, Scale up operations in pilot plant and production plant.
Conducting external studies (on consumer level) to determine efficacy of new developed product in hair care
Reporting to technical team, sales and supply chain regarding regarding specific work and development
Development of performance oriented silicone for toiletries
Worked in pilot soap plant single handedly to make trial batches for siliconised soaps.
Conducted panel tests frequently with different newly developed hair and body care products.
Conducted meetings with key account customers to have a transparency in the projects and gave seminars to give them a detailed idea of the development work
Visits to customer labs to help carry out application studies with new developed products.
Meetings with suppliers to understand their product functionalities.
Maintaining a daily organized work report and keeping the technical head and team updated about it.