Hi, I’m
Samragi Raina
Team Leader , Total Rewards
Pune
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
13
years of professional experience
2
years of post-secondary education
Work History
Metro Global Solution Center Pune
Team Leader, Total Rewards
10.2016 - Current
Job overview
- Led cross-functional teams to execute projects on time, within budget, and with high-quality outcomes.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
- Established clear communication channels that ensured the timely exchange of information between team members and stakeholders.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Facilitated effective decision-making processes within the group through open dialogue, active listening, and consensus-building techniques.
- Built strong relationships with customers through positive attitude and attentive response.
- Held weekly team meetings to inform team members on company news and updates.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Managed SAP PA and OM module for 26 countries under Metro.
- Led the payroll team and handled end-to-end payroll for 600+ employees.
- Managed training and development data in SAP for the entire organization.
- Led a team of 6 members handling various portfolios including SAP HCM, attendance management, and payroll.
- Responsible for the end to end payroll of contractual employees
- Managing the entire Attendance Management system
- System improvisations with the help of SAP backend support team
Vodafone Shared Services India LimitedPune
SAP Consultant
12.2014 - 10.2016
Job overview
- Established strong relationships with key stakeholders, fostering a collaborative working environment throughout project lifecycles.
- Streamlined business processes for clients by conducting thorough analyses and recommending improvements.
- Conducted in-depth user training sessions to facilitate smooth adoption of newly implemented SAP systems.
- Ensured data accuracy and integrity by creating comprehensive data validation procedures and protocols.
- Developed client-specific documentation, enabling efficient use of SAP applications and functionalities.
- Responsible for the PA-OM module for the UK in SAP.
- Managed the Ireland PA and OM team module in SAP.
- Led the Bluefish project for error checking and rectification in SAP.
Bosch Chassis Systems India LimitedPune
Assistant Manager
06.2011 - 12.2014
Job overview
- Boosted employee morale by recognizing outstanding performance
- Managed entire recruitment cycle for white-collar employees, including sourcing, interviewing, and negotiations.
- Maintained various databases related to recruitment, diversity, and headcount.
- Played a core role in SAP implementation and IT projects for the HR department.
- Handled data security and implemented ESS/MSS and E-Filing projects independently.
Education
Manmonium Sundarnar University Tamil Nadu
Master Of Business Administration from HR
06.2009 - 04.2011
Skills
Coaching
undefinedTimeline
Team Leader, Total Rewards
Metro Global Solution Center
10.2016 - Current
SAP Consultant
Vodafone Shared Services India Limited
12.2014 - 10.2016
Assistant Manager
Bosch Chassis Systems India Limited
06.2011 - 12.2014
Manmonium Sundarnar University
Master Of Business Administration from HR
06.2009 - 04.2011
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