Hi, I’m
Samragi Raina
Team Leader , Total Rewards
Pune
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
13
years of professional experience
2
years of post-secondary education
Work History
Metro Global Solution Center Pune
Team Leader, Total Rewards
10.2016 - Current
Job overview
- Led cross-functional teams to execute projects on time, within budget, and with high-quality outcomes.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
- Established clear communication channels that ensured the timely exchange of information between team members and stakeholders.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Facilitated effective decision-making processes within the group through open dialogue, active listening, and consensus-building techniques.
- Built strong relationships with customers through positive attitude and attentive response.
- Held weekly team meetings to inform team members on company news and updates.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Managed SAP PA and OM module for 26 countries under Metro.
- Led the payroll team and handled end-to-end payroll for 600+ employees.
- Managed training and development data in SAP for the entire organization.
- Led a team of 6 members handling various portfolios including SAP HCM, attendance management, and payroll.
- Responsible for the end to end payroll of contractual employees
- Managing the entire Attendance Management system
- System improvisations with the help of SAP backend support team
Vodafone Shared Services India LimitedPune
SAP Consultant
12.2014 - 10.2016
Job overview
- Established strong relationships with key stakeholders, fostering a collaborative working environment throughout project lifecycles.
- Streamlined business processes for clients by conducting thorough analyses and recommending improvements.
- Conducted in-depth user training sessions to facilitate smooth adoption of newly implemented SAP systems.
- Ensured data accuracy and integrity by creating comprehensive data validation procedures and protocols.
- Developed client-specific documentation, enabling efficient use of SAP applications and functionalities.
- Responsible for the PA-OM module for the UK in SAP.
- Managed the Ireland PA and OM team module in SAP.
- Led the Bluefish project for error checking and rectification in SAP.
Bosch Chassis Systems India LimitedPune
Assistant Manager
06.2011 - 12.2014
Job overview
- Boosted employee morale by recognizing outstanding performance
- Managed entire recruitment cycle for white-collar employees, including sourcing, interviewing, and negotiations.
- Maintained various databases related to recruitment, diversity, and headcount.
- Played a core role in SAP implementation and IT projects for the HR department.
- Handled data security and implemented ESS/MSS and E-Filing projects independently.
Education
Manmonium Sundarnar University Tamil Nadu
Master Of Business Administration from HR
06.2009 - 04.2011
Skills
Coaching
Documentation And Reporting
Quality Improvement
Team Supervision
Service Level Agreements
Expectation setting
Teamwork and Collaboration
Performance Improvement
Leading Team Meetings
Effective Communication
Written Communication
Mentoring
Time Management
Audit reporting
Proficient in SAP front-ending all modules
Timeline
Team Leader, Total Rewards
Metro Global Solution Center
10.2016 - Current
SAP Consultant
Vodafone Shared Services India Limited
12.2014 - 10.2016
Assistant Manager
Bosch Chassis Systems India Limited
06.2011 - 12.2014
Manmonium Sundarnar University
Master Of Business Administration from HR
06.2009 - 04.2011