Samrat Bose
Cashier Accountant With 2 Years Of Experience In Cash Management, Auditing, Branch Operations, Customer Support And Retail Branch Cross Selling. Looking To Contribute To Accurate Branch Operations Or Credit And Risk Management Planning.
Jalpaiguri
Summary
Dedicated professional recognized for enhancing team productivity and streamlining cash operations. Committed to delivering exceptional customer service and maintaining financial compliance to achieve organizational goals.
Overview
3
3
years of professional experience
Work History
Head Cashier
Mahindra Finance
07.2024 - Current
- Supervised cash handling processes, ensuring accuracy and compliance with financial regulations.
- Trained and developed new cashiers to enhance service efficiency and operational effectiveness.
- Managed daily cash register operations, maintaining accurate cash balances and reducing discrepancies.
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Contributed ideas in team meetings for enhancing customer experience and operational efficiency.
Junior Representative
Thalamus
11.2023 - 04.2024
- Collaborated with cross-functional teams to streamline communication processes, enhancing team productivity.
- Conducted market research to identify trends, supporting strategic decision-making and project development.
- Handled client complaints professionally, working diligently to find solutions that satisfied all parties involved.
- Improved customer retention rates by establishing rapport and building trust during interactions.
- Developed strong relationships with clients by identifying their needs and making appropriate product suggestions.
- Excelled at upselling additional products or services for increased revenue generation.
Education
MBA - Marketing Management
EIILM KOLKATA, JALPAIGURI CAMPUS
Jalpaiguri, India 04.2001 -
BBA - Finance
EIILM KOLKATA, JALPAIGURI
Jalpaiguri, India 04.2001 -
High School Diploma -
JALPAIGURI HIGHER SECONDARY SCHOOL
Jalpaiguri, India 04.2001 -
Skills
Cash handling
Financial compliance
Team supervision
Training and development
Operational efficiency
Cash register management
Discrepancy reduction
Market research
Strategic decision-making
Client communication
Data analysis
Customer service
Branch operations
Positive attitude
Time management strength
Timeline
Head Cashier
Mahindra Finance
07.2024 - Current
Junior Representative
Thalamus
11.2023 - 04.2024
MBA - Marketing Management
EIILM KOLKATA, JALPAIGURI CAMPUS
04.2001 -
BBA - Finance
EIILM KOLKATA, JALPAIGURI
04.2001 -
High School Diploma -
JALPAIGURI HIGHER SECONDARY SCHOOL
04.2001 -