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Dynamic Customer Support Advisor with proven expertise at Lookers Mercedes-Benz, excelling in customer service excellence and appointment scheduling. Recognized for enhancing customer satisfaction through effective communication and conflict resolution. A results-driven professional committed to delivering high-quality service and fostering strong customer relationships.

Proven sales professional with a track record of enhancing customer satisfaction and increasing sales revenue at Bell and Rogers Mobility. Skilled in customer relationship building and strategic sales planning, adept at upselling and cross-selling. Demonstrates exceptional interpersonal communication skills, consistently exceeding sales quotas through innovative strategies and effective negotiation tactics. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Experienced with customer support and resolving inquiries effectively. Utilizes strong communication and problem-solving skills to address customer needs. Track record of enhancing customer satisfaction and fostering positive interactions.
Service-oriented Customer Support Representative with 6+ years of experience in contact center operations talking to customers over phone, e-mail, online chat or social media to resolve broad range of concerns. Offers strong computer skills in Word, Excel and web-based applications and delivers exceptional communication with keen attention to detail. Multitasks and thinks critically and analytically to problem solve and produce satisfied customers.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Dynamic customer support professional with a proven track record at NCH Customer Support Services, excelling in complaint handling and customer success management. Recognized for enhancing customer satisfaction through effective problem-solving and active listening, while mentoring team members to improve service delivery. Committed to driving results and fostering loyalty in high-pressure environments.
Experienced with customer support and resolving inquiries effectively. Utilizes strong communication and problem-solving skills to address customer needs. Track record of enhancing customer satisfaction and fostering positive interactions.

I am constantly working to reach my goals and targets whilst providing the highest standard of customer and colleague care. I have been in customer service roles since I started working and I really enjoy making a difference to peoples experiences.

I used to be a supervisor at Sainsburys where I ran the front end of the store and produced schedules on a daily basis. This Job was made very chaotic throughout the Coronavirus pandemic with policy changes and the constant smell of hand sanitizer. During this time I worked hard to keep everything running smoothly and support staff members to the best of my ability. I love to travel and explore new places. I spent a month travelling around Australia. Whilst there I stayed in hostels where I met people from all over the world.

I have a passion for buying and selling vintage clothes. I have sold many items on apps such as Depop. This has allowed me to connect with individuals and businesses to discuss clothing and ideas on how to progress in future endeavours.

Overall I am a hard working person who enjoys a challenge. I have really enjoyed my years of working within multiple company's and businesses.

Samrin Khan

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Customer Support Advisor

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Bachelor of Computer Applications -

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Customer Support Advisor

Bachelor of Computer Applications -

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