SAMSID ALAM MOLLA

• Conducted training and mentored team members to promote productivity and commitment to friendly service.
• Established open and professional relationships with team members to achieve quick resolutions for various issues.
• Mentored and guided employees to foster proper completion of assigned duties.
• Developed effective improvement plans in alignment with goals and specifications.
• Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
• Data and Market analysis.
• PNL handling.
• Getting knowledge and conducted training for team members.

• Organized store merchandise racks and displays to promote and maintain visually appealing environments.
• Greeted customers and helped with product questions, selections, and purchases.
• Maintained clean sales floor and straightened and faced merchandise.

• Employed comprehensive benchmarks to establish and monitor customer service standards.
• Developed working relationships with internal and external customers while assisting with account management duties.

GPA: 79.83

GPA: 7.31