SAMUEL SHALOM A

* Handling entire export and import process.

* Export process start from CRO release, booking, container empty Gate out, Gate IN, shipping Instruction, bl draft creation, pre-alert IGM filling and TDR.

* Will coordinate with Agent and vessel operator and get details.

* Amending the MBL as per the customer request.

* continuously following up with the Customers to get the documents and bl confirmation on time.

* Import process start from vessel arrival, discharge, Delivery Order, Gate out, Gate IN and availability.

* Will track container movements on daily basis and maintain daily inventory report.

* Handled double transhipment, thru, ICD shipments.

* Managed shipments like Hazardous Cargo, Reefer Cargo, CONSOL Cargo, Combined & Split Shipments, Part Load.

* RRR (Regional Rate Request) approval.

* Rate enquiry done on daily basis.

• Will prepare Bill of lading based on Shipping Instruction.
• Handling Pre- alert and TDR once receive load list and on board.
• Handling entire amendment process of NAVIO Shipping mumbai (Export documentation) and interacting with the clients.
• Once vessel sail we will send pre alert to POD and Transshipment port to file IGM.
• Tracking Shipments & Completing Documents.
• Managed shipments like Hazardous Cargo, Reefer Cargo, Consol Cargo, Combined & Split Shipments, Part Load.
• Served as keyholder, overseeing business opening and closing operations.
• Served as liaison, facilitating communication between management and associates.
• Identified and resolved complex issues in JBM software.
• Improved customer satisfaction by quickly and effectively addressing inquiries and complaints.
• Follow up with agent for monthly MRG and Local charges and upload the same in NDP.
• Get Vessel schedule from VESSEL OPERATOR on daily basis and upload in NDP.
• Creating SOP for New projects

• Prepare BOL as per customer booking form.
• Ensured System Data Quality and Accuracy.
• Analyzing customs & country regulation of origin and destination, as well as transshipment
• Handling E-Mail queries from Internal & External team and escalations from vendors/buyers & solving.
• Active involvement in internal audit and external audit and provide the necessary data.
• Handling communication with customer and agency.

• Prepare shipping order as per customer booking form.
• Creating MBL and HBL based on Shipping Instruction.
• Vessel sailing schedule creation.
• Ensured System Data Quality and Accuracy.
• Generating reports on daily basis.
• Booking Summary creation (Finding discrepancy between booking and SI, sent to Agent)
• SO (Shipping Order) Confirmation.
• Tracking Shipments & Completing Documents.
• Invoice Creation (Worked as Transformer in Finance Operation (ICB)) - SAP

• Prepare shipping order as per customer booking form
• Ensured System Data Quality and Accuracy.
• Analyzing customs & country regulation of origin and destination, as well as transshipment
• Processed Letter of Credit shipment, negotiable or non-negotiable, part load, split booking, type of container, type of goods, data of sender and receivers, charges and payment term of shipment.
• Checking the type of transshipment, LOI (letter of indemnity) and verifying the filing details
• Preparing entire shipment documentation.
• Handling E-Mail queries from Internal & External team and escalations from vendors/buyers &solving.
• Active involvement in internal audit and external audit and provide the necessary data.
• Handling communication with customer and agency.