MS Excel
Sandeep
Team Lead - Travel Analyst
Plot 116, 2nd Floor, Shivani Enlcave, Kakrola, New Delhi
Summary
Proven Process Leader who is passionate about discovering and solving complicated problems, learning complex systems, working with numbers, organizing and communicating data and reports. Excels in fast-paced, quota-driven environment leading diverse team of individuals. Takes ownership of team performance and reporting.
Overview
9
9
years of professional experience
Work History
Team Lead - Travel Analyst
Ads Media Consulting
New Delhi
11.2019 - Current
- Implement and execute all sales objectives and action plans to reach and achieve set targets.
- Identify business opportunities with new clients & existing clients and methods to generate leads and inquiries.
- Prepare proposals/offers depending on clients requirement.
- Enhance processes to achieve lead generation goals, report on metrics and obtain KPIs
- Prepare Detailed and clear Business Requirements Document, with workflows, use cases, process diagrams and visual representations, as applicable
Senior Consultant
Smart Fare Deals
Delhi
10.2015 - 10.2019
- Helped clients to determine their needs and advised them appropriate destination, modes of transportations, travel dates, costs and accommodations
- Analyzed problematic areas to provide recommendations and solutions. Mainly dealt with travel related problems, complaints and refunds.
- Regularly updated database containing client details and their travel information and prepare budget, revenue and sales targets accordingly.
- Focused on achieving sales and revenue targets.
Sr. Executive - Sales
LBF Travel India Pvt Ltd
Gurgaon
01.2015 - 09.2015
- Worked with customers to understand needs and provide excellent service.
- Identified issues, analyzed information and provided solutions to problems.
- Delivered services to customer within specific timeframes.
Analyst
EXL Service.com (I) Pvt Ltd
Noida
07.2013 - 12.2014
- Handle post/existing reservations
- Contact with Clients and collaborate effectively with various departments (sales/ticketing) for providing seamless services to the clients
- Negotiate and enforce collections to ensure the clearance on outstanding accounts
Education
10Th & 12th
From CBSEGraduation
In B.ComBusiness Analyst Course
From Skills AcademySkills
Strong research, analysis, and reporting ability
Capacity to handle the work independently
Flexibility to work in Multidimensional environment
Software
MS Power point
Power BI
SQL, Python
Timeline
Team Lead - Travel Analyst
Ads Media Consulting
11.2019 - Current
Senior Consultant
Smart Fare Deals
10.2015 - 10.2019
Sr. Executive - Sales
LBF Travel India Pvt Ltd
01.2015 - 09.2015
Analyst
EXL Service.com (I) Pvt Ltd
07.2013 - 12.2014
10Th & 12th
Graduation
Business Analyst Course